Esther Quansah
Accra
Summary
I am a healthcare professional and home companion with strong history of providing support to clients within business environments to deliver comprehensive administrative assistance,providing knowledge of clerical tasks, project support, scheduling, time management, assignment prioritization and customer service. I am quick in resolving issues, handling conflicting priorities, remaining flexible and striving to exceed organizational goals.
I am a reliable and compassionate with strong ability to connect with individuals on personal level. I have knowledge of basic caregiving principles and skills in household management and meal preparation. I am dedicated to improving quality of life and providing exceptional support.
I have developed strong interpersonal and organizational skills in caregiving environment, seeking to transition into new field. and demonstrated ability to manage daily tasks and assist individuals with personal needs. I am looking to leverage transferrable skills in dynamic and collaborative setting.
I am well-versed in assisting elderly individuals to meet medical and emotional needs. I am trained in appointment, medication, and household management. I am devoted to providing companionship and attentive care.
I am a professional caregiver with commitment to delivering high standards of care and support. I have extensive experience in assisting clients with daily tasks, ensuring their comfort and well-being. I am known for effective teamwork and adaptability in dynamic environments. I also possesses strong interpersonal skills and caring nature valued by employers.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Home Care Provider
Healthnet Swan Medical Centre
01.2023 - Current
- Assisted patients with personal requirements for housekeeping and grooming assistance.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
- Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
- Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
- Cooked tasty, nourishing meals for patients to promote better nutrition.
- Assisted patients with self-administered medications.
- Increased patient satisfaction through effective communication and active listening skills to understand their concerns and preferences.
- Upheld strict standards of privacy and confidentiality in all aspects of caregiving, maintaining the dignity and respect for patients at all times.
- Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
- Maintained accurate patient records, documenting daily activities, progress, and any changes in health conditions.
- Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.
- Managed medical appointments, coordinating with healthcare professionals to ensure timely access to necessary services.
- Provided emotional support during challenging times, helping patients cope with illness or disability-related stressors more effectively.
- Monitored progress and documented patient health status changes to keep care team updated.
- Supported family members in understanding patient needs and provided guidance on how to best assist their loved ones at home.
Home Support Worker
M&M Medical Centre
09.2021 - 12.2022
- Developed trusting relationships with clients, establishing rapport and open communication.
- Enhanced client comfort by providing personal care services such as bathing, grooming, and dressing.
- Assisted disabled clients to support independence and well-being.
- Assisted clients with mobility issues, ensuring safe transfers and ambulation around the home.
- Managed household tasks such as cleaning, laundry, meal preparation, and grocery shopping to maintain a clean and organized living environment for clients.
- Monitored vital signs and reported health concerns to healthcare professionals in a timely manner.
- Contributed to a positive work environment by collaborating with colleagues and maintaining open lines of communication within the caregiving team.
- Monitored progress and documented patient health status changes to keep care team updated.
- Advocated for client needs and preferences in care planning discussions, ensuring their voices were heard and respected.
- Supported physical wellness by assisting clients with exercise routines or therapeutic movement under the guidance of healthcare professionals.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Provided mobility assistance such as walking and regular exercising.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Provided transportation and appointments management.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Transported clients to and from medical appointments with safety and efficiency.
Education
Bachelor of Science - Information Technology
Wisconsin International University College Ghana
Agboba-Accra08-2021
No Degree - Science
Ideal College
Accra, Ghana04-2012
No Degree - Science
Methodist Girls Senior High School
Accra, Ghana12-2010
Skills
- Patient care
- Housekeeping
- First aid and safety
- Elder care
- Patient assistance
- Personal hygiene support
- Certified in CPR/AED
- Mobility assistance
Certification
- Home Care Aide Certification (HCA-C) - Department of Social and Health Services or equivalent state body.
- Fire Safety
- CPR/AED Certification
- First Aid Certification
- Health,safety and Welfare
- Diginity in Care
- Safeguarding children
- Safeguarding Adults
Timeline
Home Care Provider
Healthnet Swan Medical Centre
01.2023 - Current
Home Support Worker
M&M Medical Centre
09.2021 - 12.2022
Bachelor of Science - Information Technology
Wisconsin International University College Ghana
No Degree - Science
Ideal College
No Degree - Science
Methodist Girls Senior High School
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