Summary
Overview
Work History
Education
Skills
Soft Skills
Languages
Timeline
Generic

ESTHER-NICOLE ADOMAKO

A User Experience (UX) Designer and Researcher
Accra

Summary

Detail-oriented. Self-motivated professional UX designer, researcher and writer. Imaginative and creative. User-centric focused to meet end-user and business goals to drive growth for any institution I find myself working for.

Overview

7
7
years of professional experience

Work History

Freelance UX Designer/Researcher

UX Quotient
Accra
02.2023 - Current
  • Developed user-centric designs for clients’ websites and apps to improve accessibility and customer experience.
  • Implemented product design processes from empathising, defining, ideating, building wireframes and prototypes, and tested new or existing products.
  • Identified pain-point or needs of clients’ promptly and efficiently through research.
  • Conferred with clients and their development teams to prioritise needs, resolve design conflicts and develop user-centric solutions.

Junior UX Writer & Content Analyst

Yellow Card Financial
06.2022 - 01.2023
  • Collaborated with designers on Figma for product content strategy alignment and SEO best practices.
  • Incorporated feedback from product owners and stakeholders into copy work.
  • Audited company’s website content with Figma to update company website pages content.
  • Researched and developed a localisation guideline for the UX team.
  • Conducted research on company’s products to write clear and accurate copy for the website and payment app.
  • Applied strong writing, editing and proofreading abilities to each task to produce copy that aligned with business needs.
  • Met deadlines for multiple projects.

Business Development Executive / UX Writer

8D Ghana Limited
Accra
10.2018 - 03.2020
  • Scheduled meetings with clients and provided updates to management.
  • Volunteered to write copy for UI designers and product owners, and analysed content for developed products.
  • Pitched and presented to potential clients and stakeholders.
  • Stayed current on company services to provide accurate information to clients with a persuasive communication style.

Project Supervisor

Environmental Development Services
Accra
10.2016 - 05.2017
  • Started and completed a contracted soft-landscaping services at the residence of the former President, H.E John Dramani Mahama.
  • Verified that project site had all necessary resources prior to every hard or soft landscape project.
  • Produced project status reports and timeline updates.
  • Updated clients and key stakeholders on all project milestones.

Education

Google UX Design Professional Certificate - UX Design

Coursera
United States
10.2023

Executive Strategic Leadership Management Certificate - Leadership Management

Jacobs-Abbey Institute For Leadership Studies
New York, United States
07.2021

Project Management Training & Completion Certificate - Project Management

Cambridge Center of Excellence
Accra
08.2020

Bachelor of Science - Medical Microbiology And Bacteriology

University For Development Studies
Tamale
12.2014

High School Diploma -

Aburi Girls’ Senior High School
Aburi
04.2009

Skills

  • Data entry and visualisation
  • User research and analysis
  • Wireframing and prototyping
  • Localising digital products
  • Product design testing
  • Understanding and incorporating agile methodology in product designs

Soft Skills

  • Empathy.
  • Active listening and curiosity.
  • Clear and concise communication.
  • Giving and receiving constructive feedback.
  • Ability to work remotely, in-office or hybrid.
  • Proactively seeking new knowledge and skills.
  • Collaborating effectively with teams irrespective of their discipline.

Languages

English, Akan
First Language
French
Beginner
A1

Timeline

Freelance UX Designer/Researcher

UX Quotient
02.2023 - Current

Junior UX Writer & Content Analyst

Yellow Card Financial
06.2022 - 01.2023

Business Development Executive / UX Writer

8D Ghana Limited
10.2018 - 03.2020

Project Supervisor

Environmental Development Services
10.2016 - 05.2017

Google UX Design Professional Certificate - UX Design

Coursera

Executive Strategic Leadership Management Certificate - Leadership Management

Jacobs-Abbey Institute For Leadership Studies

Project Management Training & Completion Certificate - Project Management

Cambridge Center of Excellence

Bachelor of Science - Medical Microbiology And Bacteriology

University For Development Studies

High School Diploma -

Aburi Girls’ Senior High School

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ESTHER-NICOLE ADOMAKOA User Experience (UX) Designer and Researcher