ESTHER KWARTEMAA
Dansoman
Summary
Dynamic and self-driven individual with proven expertise in data analysis and exceptional communication skills. Successfully generated leads and implemented sales strategies, enhancing buyer engagement and driving sales growth. A self-starter adept at navigating complex client needs while fostering collaborative team environments.
Overview
4
4
years of professional experience
Work History
Customer Service Executive and Sales Manager
ACCRA AUCTION CARS
11.2024 - Current
- Generate leads and implement sales strategies to attract buyers
- Setting up meetings with clients to understand their needs
- Maintaining accurate records of inventory about each vehicle
- Work closely with other staff and partners from Dubai, China, Japan, and the U.S to ensure cohesive operations
- Analyze sales data to identify trends opportunities and strategies to increase sales
Financial Consultant & Sales Agent
PRUDENTIAL LIFE INSURANCE Company
Dansoman
10.2024 - Current
- Booking appointments with clients via phone calls and emails
- Provides financial advice to clients and customers
- Sale of Life Insurance Products to clients
- Prepares and delivers presentations to clients
Freelance Affiliate Marketer
01.2023 - Current
- Implement strategies to attract customers, both buyers and sellers
- Engage and interact with customers to understand their needs and provide solutions by selling to them
- Sale of cars and other products online
Staff Teacher (National Service Personnel)
AGOGO STATE SENIOR HIGH SCHOOL
Agogo
11.2023 - 10.2024
- Facilitates Economics teaching and learning in the classroom using technology integration and 21st-century pedagogical strategies that encourage learners’ participation by creating a safe and encouraging learning environment
- Pay attention to all learners, especially learners with special educational needs, ensuring their progress
- Assess learners by integrating a variety of assessment modes to support learning
- Provides career guidance and counseling services to the learners
General Intern
COMMISSION ON HUMAN RIGHTS AND ADMINISTRATIVE JUSTICE
Konongo
09.2022 - 01.2023
- Interviewing clients and registering clients’ cases
- Investigates complaints of violation of human rights and freedoms, injustice, corruption, maladministration, abuse of power, and unfair treatment of any person by public officials
- Investigates complaints about discrimination, delays, omissions, or failures by public officials
- Investigates complaints concerning practices and actions by persons, private enterprises, and other institutions where those complaints allege violations of fundamental rights and freedoms under the constitution
- Educates the public on their rights and freedoms to demand and hold public officials accountable in public administration
Social Welfare Officer (Intern)
DEPARTMENT OF SOCIAL WELFARE & COMMUNITY DEVELOPMENT
Konongo
09.2021 - 01.2022
- Represents juvenile court on behalf of juveniles whose parents are absent during the court proceedings
- Interviewing clients and registering clients’ cases
- Prepares social inquiry reports for both juvenile cases and child custody cases
- Organizes workshops and training sessions for people with disabilities, the poor, and the vulnerable within the municipality
- Investigates complaints against child and family welfare
- Provides counseling services to individuals and families
- Prepares child maintenance plan for parents who are co-parenting
- Disbursement of funds to leap beneficiaries
Education
BACHELOR OF ARTS - SOCIAL WORK
KWAME NKRUMAH UNIVERSITY OF SCIENCE AND TECHNOLOGY
KUMASI11.2023
WEST AFRICAN SENIOR SCHOOL CERTIFICATE EXAMINATION - GENERAL ARTS
EJISUMAN SENIOR HIGH SCHOOL
EJISU06.2018
Skills
- Proficient in Microsoft Office suite
- Proficient in Google Suite
- Proficient in Slack
- Proficient in Excel
- Ability to handle multiple tasks simultaneously
- Documentation skills
- Data analysis skills
- Sales and marketing experience
- Negotiating skills
- Guidance skills
- Counseling skills
- Customer service skills
- Team leading skills
- Organizational skills
- Self-starter
- Problem-solving skills
- Excellent communication skills
References
A reference list is available upon request.
Languages
English
First Language
French
Intermediate (B1)
B1
Timeline
Customer Service Executive and Sales Manager
ACCRA AUCTION CARS
11.2024 - Current
Financial Consultant & Sales Agent
PRUDENTIAL LIFE INSURANCE Company
10.2024 - Current
Staff Teacher (National Service Personnel)
AGOGO STATE SENIOR HIGH SCHOOL
11.2023 - 10.2024
Freelance Affiliate Marketer
01.2023 - Current
General Intern
COMMISSION ON HUMAN RIGHTS AND ADMINISTRATIVE JUSTICE
09.2022 - 01.2023
Social Welfare Officer (Intern)
DEPARTMENT OF SOCIAL WELFARE & COMMUNITY DEVELOPMENT
09.2021 - 01.2022
BACHELOR OF ARTS - SOCIAL WORK
KWAME NKRUMAH UNIVERSITY OF SCIENCE AND TECHNOLOGY
WEST AFRICAN SENIOR SCHOOL CERTIFICATE EXAMINATION - GENERAL ARTS
EJISUMAN SENIOR HIGH SCHOOL
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