Summary
Overview
Work History
Education
Skills
References
Languages
Timeline
Generic
ESTHER KWARTEMAA

ESTHER KWARTEMAA

McCarthy Hill,Accra

Summary

Dynamic and self-driven individual with proven expertise in data analysis and exceptional communication skills. Successfully generated leads and implemented sales strategies, enhancing buyer engagement and driving sales growth. A self-starter adept at navigating complex client needs, providing support while fostering collaborative team environments.

Overview

4
4
years of professional experience

Work History

Customer Service Executive and Sales Manager

ACCRA AUCTION CARS
Shiashi, Accra
11.2024 - Current
  • Generate leads and implement sales strategies to attract buyers
  • Setting up meetings with clients to understand their needs
  • Maintaining accurate records of inventory for each vehicle
  • Work closely with other staff and partners from Dubai, China, Japan, and the U.S to ensure cohesive operations
  • Analyze sales data to identify trends, opportunities, and strategies to increase sales
  • Reaching out to customers and leads via phone calls, emails, WhatsApp, TikTok, Instagram, and other social Media platforms
  • Assisting the Operations Manager in bidding for cars using various car auctions and buying platforms
  • Frequently updating the company's website and social media platforms to attract buyers

Financial Consultant & Sales Agent

PRUDENTIAL LIFE INSURANCE Company
Dansoman
10.2024 - Current
  • Booking appointments with clients via phone calls and emails
  • Provides financial advice to clients and customers
  • Sale of Life Insurance Products to clients
  • Prepares and delivers presentations to clients

Freelance Affiliate Marketer

01.2023 - Current
  • Implement strategies to attract customers, both buyers and sellers
  • Engage and interact with customers to understand their needs and provide solutions by selling to them
  • Sale of cars and other products online

Staff Teacher (National Service Personnel)

AGOGO STATE SENIOR HIGH SCHOOL
Agogo
11.2023 - 10.2024
  • Facilitates Economics teaching and learning in the classroom using technology integration and 21st-century pedagogical strategies that encourage learners’ participation by creating a safe and encouraging learning environment
  • Pay attention to all learners, especially learners with special educational needs, ensuring their progress
  • Assess learners by integrating a variety of assessment modes to support learning
  • Provides career guidance and counseling services to the learners

General Intern

COMMISSION ON HUMAN RIGHTS AND ADMINISTRATIVE JUSTICE
Konongo
09.2022 - 01.2023
  • Interviewing clients and registering clients’ cases
  • Investigates complaints of violation of human rights and freedoms, injustice, corruption, maladministration, abuse of power, and unfair treatment of any person by public officials
  • Investigates complaints about discrimination, delays, omissions, or failures by public officials
  • Investigates complaints concerning practices and actions by persons, private enterprises, and other institutions where those complaints allege violations of fundamental rights and freedoms under the constitution
  • Educates the public on their rights and freedoms to demand and hold public officials accountable in public administration

Social Welfare Officer (Intern)

DEPARTMENT OF SOCIAL WELFARE & COMMUNITY DEVELOPMENT
Konongo
09.2021 - 01.2022
  • Represents juvenile court on behalf of juveniles whose parents are absent during the court proceedings
  • Interviewing clients and registering clients’ cases
  • Prepares social inquiry reports for both juvenile cases and child custody cases
  • Organizes workshops and training sessions for people with disabilities, the poor, and the vulnerable within the municipality
  • Investigates complaints against child and family welfare
  • Provides counseling services to individuals and families
  • Prepares child maintenance plan for parents who are co-parenting
  • Disbursement of funds to leap beneficiaries

Education

BACHELOR OF ARTS - SOCIAL WORK

KWAME NKRUMAH UNIVERSITY OF SCIENCE AND TECHNOLOGY
KUMASI
11.2023

WEST AFRICAN SENIOR SCHOOL CERTIFICATE EXAMINATION - GENERAL ARTS

EJISUMAN SENIOR HIGH SCHOOL
EJISU
06.2018

Skills

  • Proficient in Microsoft Office suite
  • Proficient in Google Suite
  • Proficient in Slack
  • Proficient in Excel
  • Ability to handle multiple tasks simultaneously
  • Documentation skills
  • Data analysis skills
  • Sales and marketing experience
  • Negotiating skills
  • Guidance skills
  • Counseling skills
  • Case Management skills
  • Risk Management skills
  • Confidentiality and Empathetic skills
  • Customer service skills
  • Team leading skills
  • Organizational skills
  • Self-starter
  • Problem-solving skills
  • Excellent communication skills

References

A reference list is available upon request.

Languages

English
Native language
French
Intermediate (B1)
B1
German
Beginner
A1

Timeline

Customer Service Executive and Sales Manager

ACCRA AUCTION CARS
11.2024 - Current

Financial Consultant & Sales Agent

PRUDENTIAL LIFE INSURANCE Company
10.2024 - Current

Staff Teacher (National Service Personnel)

AGOGO STATE SENIOR HIGH SCHOOL
11.2023 - 10.2024

Freelance Affiliate Marketer

01.2023 - Current

General Intern

COMMISSION ON HUMAN RIGHTS AND ADMINISTRATIVE JUSTICE
09.2022 - 01.2023

Social Welfare Officer (Intern)

DEPARTMENT OF SOCIAL WELFARE & COMMUNITY DEVELOPMENT
09.2021 - 01.2022

BACHELOR OF ARTS - SOCIAL WORK

KWAME NKRUMAH UNIVERSITY OF SCIENCE AND TECHNOLOGY

WEST AFRICAN SENIOR SCHOOL CERTIFICATE EXAMINATION - GENERAL ARTS

EJISUMAN SENIOR HIGH SCHOOL

Similar Profiles

CREATE PROFILE
ESTHER KWARTEMAA