Esther Asiedu
Adum-Kumasi
Summary
I am a detail-oriented and dependable accountant skilled in financial analysis, reporting, and compliance. With excellent communication and interpersonal skills, I effectively collaborate with team members to achieve financial goals. I am committed to accuracy and eager to take on added responsibilities to enhance team performance. Organized and detail-oriented Teller with cash handling and customer service experience. Proven expertise in general accounting and finance concepts. Astute professional providing well-rounded customer service with strong communication skills, sales experience and a Virtual Assistant from ALXE program with excellent skills.
Overview
12
12
years of professional experience
1
1
Certification
Work History
ASSISTANT SUPERVISOR
FORESTRY COMMISSION
KUMASI
04.2018 - 03.2019
- Streamlined communication between departments for enhanced collaboration and improved overall results
- Assisted in the development of training materials to ensure consistent learning experience for trainees
- Contributed to the successful completion of projects by proactively identifying potential roadblocks and offering solutions
- Planting of seedlings and ensuring its rapid development
BOOK KEEPER & FRONT DESK
ANKOBRA BEACH RESORT
TAKORADI
01.2018 - 03.2018
- Streamlined front desk operations for increased efficiency and improved customer service
- Managed high call volume with exceptional telephone etiquette, resulting in positive feedback
- Ensured proper storage of goods and efficient distribution
INTERNAL AUDIT ASSISTANT (NATIONAL SERVICE)
GA EAST MUNICIPAL ASSEMBLY
ACCRA
09.2016 - 08.2017
- Enhanced overall audit efficiency by streamlining internal processes and adopting best practices
- Assisted in the identification of potential risk areas through comprehensive risk assessments
- Improved transparency and communication between departments by creating detailed audit reports for senior management review
- Supported the implementation of more effective audit procedures, leading to improved internal controls
- Audited payment vouchers, petty cash book and bank statement
ACCOUNTING CLERK (INTERNSHIP)
ELECTRICITY COMPANY OF GHANA
KUMASI
06.2015 - 08.2015
- Streamlined accounts payable processes by implementing efficient invoice management and payment tracking systems
- Enhanced financial reporting accuracy by conducting thorough account reconciliations and resolving discrepancies promptly
- Improved cash flow management with diligent monitoring of incoming payments and timely collections
- Assisted in daily meters going out and receiving at the store room using Sun & Vision software for the processes
BANK REMITTANCE TELLER
NOSWELL MANAGEMENT (FIRST ATLANTIC BANK)
SUNYANI
09.2007 - 06.2011
- Improved customer satisfaction by providing efficient and accurate transaction processing
- Enhanced branch security through vigilant monitoring of suspicious activities and timely reporting to supervisors
- Streamlined teller operations by maintaining organized workspaces and adhering to policies and procedures
- Assisted customers with account inquiries, resolving issues promptly and professionally
Education
BTECH - ACCOUNTING TECHNOLOGY
SUNYANI TECHNICAL UNIVERSITY
09.2022
HND - ACCOUNTING WITH COMPUTING
KUMASI TECHNICAL UNIVERSITY
10.2016
WASSCE - BUSINESS
MIM SENIOR HIGH SCHOOL
Skills
- Accounting
- Financial Software
- Cash Handling
- Regulatory Compliance
- Customer relationship building
- Active listening
- Comprehension
- Multitasking
- Time Management
- Tenacious work ethic
- Attention to detail
- Confidentiality and discretion
- Cash drawer balancing
- Google Docs
- Google Slides
- Researching
Certification
- Certified Information System Audit (CISA), GIMPA, 05/23
- Basic Banking, Customer Service & Fraud Awareness, MON-TRAN, 04/19
- Entrepreneurship Seminar, Owning Your Own Business, Bridge of Hope Limited, 05/15
- ALXE Virtual Assistant
References
- Jamal Latif Frimpong, Senior Lecturer, Kumasi Technical University, 233539752316, Latif.jfrimpong@kstu.edu.gh
- Newman Amaning, Senior Lecturer, Sunyani Technical University, 233208280717, newman.amaning@stu.edu.gh
Skills
Accounting, Financial Software, Cash Handling, Regulatory Compliance, Customer Relationship Building, Active Listening, Comprehension, Multitasking, Time Management, Tenacious Work Ethic, Attention to Detail, Confidentiality, Discretion,Google Docs, Google Slides
Languages
Akan(Twi)
First Language
English
Beginner
A1
References
References available upon request.
Timeline
ASSISTANT SUPERVISOR
FORESTRY COMMISSION
04.2018 - 03.2019
BOOK KEEPER & FRONT DESK
ANKOBRA BEACH RESORT
01.2018 - 03.2018
INTERNAL AUDIT ASSISTANT (NATIONAL SERVICE)
GA EAST MUNICIPAL ASSEMBLY
09.2016 - 08.2017
ACCOUNTING CLERK (INTERNSHIP)
ELECTRICITY COMPANY OF GHANA
06.2015 - 08.2015
BANK REMITTANCE TELLER
NOSWELL MANAGEMENT (FIRST ATLANTIC BANK)
09.2007 - 06.2011
- Certified Information System Audit (CISA), GIMPA, 05/23
- Basic Banking, Customer Service & Fraud Awareness, MON-TRAN, 04/19
- Entrepreneurship Seminar, Owning Your Own Business, Bridge of Hope Limited, 05/15
- ALXE Virtual Assistant
BTECH - ACCOUNTING TECHNOLOGY
SUNYANI TECHNICAL UNIVERSITY
HND - ACCOUNTING WITH COMPUTING
KUMASI TECHNICAL UNIVERSITY
WASSCE - BUSINESS
MIM SENIOR HIGH SCHOOL
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