Summary
Overview
Work History
Education
Skills
Languages
Academichonoursandachievements
Volunteer Experience
References
Hobbies and Interests
Leadership Experience
Affiliations
Timeline
Generic

Esther Amoah

Obuasi

Summary

Young graduate with strong financial intelligence, analytical skills, and attention to detail. Dedicated to professional growth and passionate about audit and accounting. Committed to expanding knowledge and expertise. Aspiring to become a trusted financial professional and make a significant impact in the industry.

Overview

4
4
years of professional experience

Work History

Sales Assistant

Osofo Ventures
07.2024 - Current
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Processed transactions accurately while maintaining a high level of customer service.
  • Increased sales by building strong customer relationships and providing excellent service.
  • Enforcing online sales which has led to 2% increase in weekly sales.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
  • Developed loyal customer base by providing consistent, high-quality service.
  • Resolved customer complaints with empathy and professionalism, maintaining positive store reputation.
  • Managed efficient cash register operations.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Built customer loyalty and retention by delivering excellent shopping experiences.

Accounts Officer

Patricia Clark Specialist Hospital
04.2024 - 06.2024
  • Maintained strict confidentiality of sensitive financial information, ensuring the protection of company assets and maintaining a high level of professional integrity.
  • Communicated and resolved disputes with clients regarding outstanding invoices, payments and adjustments.
  • Collaborated with team members to develop new internal control measures, increasing overall financial security.
  • Improved financial accuracy by streamlining accounts payable and receivable processes.
  • Developed strong relationships with external partners such as banks and vendors to facilitate smooth transaction processing on behalf of the company.
  • Maintained accurate financial records, contributing to company growth by enabling informed decision making.
  • Recorded deposits, reconciled monthly bank accounts and tracked expenses.
  • Maintained account accuracy by reviewing and reconciling checks monthly.
  • Inspected account books and recorded transactions.
  • Served a minimum of 20 patients daily.

National Service Person

Olam Food Ingredient (OFI) Western North Region branch
11.2022 - 10.2023
  • Demonstrated adaptability by quickly learning new roles and responsibilities as needed throughout the service term.
  • Delivered high-quality results within assigned projects, showcasing attention to detail and commitment to excellence.
  • Built effective communication skills by liaising with diverse groups of people within the community and across different agencies.
  • Improved public speaking abilities through leading presentations and briefings during service activities.
  • Promoted a positive image of National Service through professionalism, enthusiasm, and dedication to duty.
  • Gained hands-on experience in various industries, broadening skillset and increasing overall employability.
  • Fostered cross-cultural understanding by engaging with individuals from diverse backgrounds during service assignments.
  • Developed leadership qualities by overseeing projects and mentoring junior National Service members.
  • Cultivated strong work ethic through adherence to strict schedules and meeting tight deadlines under pressure.
  • Increased public awareness on environmental conservation with engaging community workshops.
  • Resolved issues of a minimum of 10 enumerators through calls and emails a day.

Intern

Obuasi Government Hospital
06.2020 - 08.2020
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
  • Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
  • Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
  • Register a least 20 patients each at the dressing and eye clinic daily.

Education

Bachelor of Commerce - Accounting

University of Cape Coast
Cape Coast, Ghana
11-2022

Skills

  • Ability to work well independently and collaboratively in a team environment
  • Maintain positive attitude and practice time management
  • Self-motivated and willingness to learn
  • Excellent numerical and analytical skills
  • Strong knowledge and interest in accounting and assurance principles and practices
  • English and Twi Fluency
  • Computer Skills - Microsoft office Suite
  • Goal-oriented mindset and pay attention to detail
  • Effective Communication

Languages

English
Twi

Academichonoursandachievements

  • Awarded with a certificate of Academic excellence in 2018/2019 Academic year. (UCC School of Business Dean's Award)
  • Awarded certificate of participation in Advance Microsoft Excel Master Class-Festman Consulting.
  • Awarded certificate of participation in 2018 success Africa summit, an Africa's young leaders and entrepreneurs' summit.
  • Awarded a certificate of honor as a member of the Business and Entrepreneurship Development Committee for 2020/2021 academic year (UCC School of Business)
  • Awarded Certificate of Excellence as performing student - Kumasi Wesley Girls' SHS.

Volunteer Experience

  • We Care & Love Foundation (Ghana), Secretary
  • Church, Youth Assistant Leader
  • Secretary, for all my study groups

References

Nicholas Enyonam Ababio, Management Accountant/Internal Auditor, Olam Food Ingredient (OFI) - OCP, Kaase, Kumasi, nababios@yahoo.com, 0242711499


Comfort Ama Akorfa Anipa, Senior Lecturer, University of Cape Coast, canipa@ucc.edu.gh

Hobbies and Interests

  • Professional development
  • Team work and volunteer activities.

Leadership Experience

  • Business & Entrepreneurship Development (UCCABS), University of Cape Coast, 2021
  • Albertfred Royal Hostel (Cape coast), 2022
  • Kumasi Wesley Girls' SHS, Class Sanitation Leader, 2016-2018
  • Steadfast Academy, Sectional Leader, 2014/2015

Affiliations

  • Institute of Chartered Accountants, Ghana

Timeline

Sales Assistant

Osofo Ventures
07.2024 - Current

Accounts Officer

Patricia Clark Specialist Hospital
04.2024 - 06.2024

National Service Person

Olam Food Ingredient (OFI) Western North Region branch
11.2022 - 10.2023

Intern

Obuasi Government Hospital
06.2020 - 08.2020

Bachelor of Commerce - Accounting

University of Cape Coast

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Esther Amoah