Essuman Swanzy Elsie
Kumasi
Summary
I am a team player with a "can-do" attitude, highly innovative, and adept at maintaining an independent perspective during discussions. I am diligent and possess strong communication skills, capable of effectively engaging with individuals at all levels, regardless of the environment.
Professional with extensive experience in executive support. Skilled in calendar management, travel coordination, and confidential communication. Strong focus on team collaboration and achieving results. Adaptable to changing needs with reliable and proactive approach. Proficient in Microsoft Office Suite, project management, and event planning.
Overview
20
20
years of professional experience
Work History
Executive Personal Assistant (Office of the President)
Accra Institute of Technology
10.2018 - Current
- Booking of appointments on behalf of the president
- Scheduling meetings with clients
- Scheduling internal meetings
- Managing time schedules of the president
- Recording of proceedings of minutes
- Attending to personal schedules of the president
- Managing confidential files and documents
Snr Administrative Assistant (Human Resource Division)
Accra Institute of Technology
10.2017 - Current
- Consult with employers to identify needs and preferred qualifications
- Organize and perform Interviews of applicants
- Resolve issues between management and employees
- Contact references and perform background checks
- Inform applicants about job details such as benefits and conditions
- Hire or refer qualified candidates
- Conduct new employee orientations
- Process paperwork
- Training of staff on HR policies
- Updating staff records with new achievements
- Assisting in staff training and development programs
- Assisting accreditation issues relating to staff
Administrative / Snr Administrative Officer (Registrar’s Office)
Accra Institute of Technology
10.2012 - Current
- Taking students through the admission process
- Assisting students to identify their lecture halls and department
- Manage student’s residential apartment issues
- Assisting students through the registration process
- Supporting students in addressing their complains
- Performing quality assurance checks on students records both internal and external
- Verifying and checking of accreditation documents
- Attending to correspondence and queries on students records and admissions form
Snr Administrative Officer (Examinations)
Accra Institute of Technology
09.2017 - 09.2019
- Examination’s timetabling
- Printing of exam questions
- Verifications of scripts
- Packing and sealing of exam question
- Receiving and checking of answers booklets and scripts
- Checking of unused booklets
- Addressing of shortage of question paper
- Performing general quality assurance responsibilities on HR, academics and admissions
Branch Manageress
Jorbies Financial Services
01.2010 - 09.2012
- Mobilizing funds for the company
- Supervising the Marketing Executives to ensure targets are met
- Managing funds for clients
- Providing Clients with the needed information about investment and helping them to understand changes in policies made by management if necessary
- Sending proposal letters to organizations requesting for presentations to be done on the company’s products
Clearing Agent
Primex Ghana Limited
03.2005 - 05.2009
- Clearing goods at the port
- Keeping records of all the stock in the document
- Communicating effectively with the haulage operators to ensure speedy work done
- Establishing good relationship with customers
Education
Master’s - Business Administration
Open University of Malaysia
12.2015
BSc - Management with Computing
Regent University of Science and Technology
05.2011
Diploma - Clearing Forwarding & Shipping Management
Association Of Business Managers & Administrators (UK)
05.2007
Skills
- Data analysis
- Problem-solving
- Interpersonal skills
- Meticulous attention to detail
- Appreciative
- Office administration
Languages
English
Fante
Twi
Personal Information
Nationality: Ghanaian
Hobbies and Interests
- Reading and Research
- Philanthropic Work
- Listening to others and Counselling
- Impacting Knowledge
- Meeting people and learning new things
Timeline
Executive Personal Assistant (Office of the President)
Accra Institute of Technology
10.2018 - Current
Snr Administrative Assistant (Human Resource Division)
Accra Institute of Technology
10.2017 - Current
Snr Administrative Officer (Examinations)
Accra Institute of Technology
09.2017 - 09.2019
Administrative / Snr Administrative Officer (Registrar’s Office)
Accra Institute of Technology
10.2012 - Current
Branch Manageress
Jorbies Financial Services
01.2010 - 09.2012
Clearing Agent
Primex Ghana Limited
03.2005 - 05.2009
BSc - Management with Computing
Regent University of Science and Technology
Diploma - Clearing Forwarding & Shipping Management
Association Of Business Managers & Administrators (UK)
Master’s - Business Administration
Open University of Malaysia
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