Hi, I’m
Esi Nunoo
Cape Coast
Overview
9
years of professional experience
Work History
Anamiss Enterprise Cape Coast
Manager
02.2014 - Current
Job overview
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional, organized, and safe environment for employees and patrons.
- Established team priorities, maintained schedules and monitored performance.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Cross-trained existing employees to maximize team agility and performance.
- Onboarded new employees with training and new hire documentation.
Education
University Of Cape CoastCape Coast
Bachelor Of Commerce from Accounting
09.2017
Skills
- Sales Expertise
- Project Management
- Employee Training
- Content Management
Timeline
Manager
Anamiss Enterprise
02.2014 - Current
University Of Cape Coast
Bachelor Of Commerce from Accounting