VICTORIA AKWELEY MENSAH
Summary
Dynamic Administrative Assistant with extensive experience at the University of Ghana, specializing in Google Drive tools and Microsoft Word. Recognized for enhancing operational efficiency and streamlining graduate program administration while effectively supervising departmental personnel. Strong communication skills and adaptability have consistently addressed student needs through resourcefulness and teamwork. Committed to fostering a collaborative environment that supports both staff and students.
Overview
10
10
years of professional experience
Work History
Administrative Assistant/ Senior Administrative Assistance
Department of Political Science, University of Ghana
02.2021 - Current
- Drafting of letters, memos, filing and typing of letters for Faculty members
- Assisting the Senior Administrative Assistant (SAA) by working closely with the SAA in any assigned administrative and other related duties
- Addressing students’ needs and complaints and routing it to the faculty in charge or the appropriate office where their concerns can be resolved
- Performing of supervisory role over the department’s service personnel and cleaners
- Assisting faculty in the writing of recommendation letters and type setting
- Preparing of graduate lecture and examination time table
Administrative Assistant
Department of Political Science, University of Ghana
03.2020 - 01.2021
- Writing of letters and memorandum
- Sending and responding to emails from Faculties and students
- Preparing of online graduate (MPhil, MA and PhD) time table
- Addressing students’ needs and complaints and routing it to the faculty in charge or the appropriate office where their concerns can be resolved
Administrative Assistant
Institute of Statistical Social and Economic Research (ISSER), University of Ghana
08.2018 - 02.2020
- Keeping accurate records for all project contracts, incomes and expenditures
- Writing of internal memos and correspondence memos
- Assist in the preparation of regularly scheduled reports
- Handling communications between the accounts, internal and external parties (banks, vendors, central accounts, college and budget office)
Account Assistant
Institute of Statistical Social and Economic Research (ISSER), University of Ghana
07.2015 - 07.2017
- Receiving request for payment and updating of project expenses sheets
- Monthly update on contract staff pay roll
- Assist in the preparation of regularly scheduled reports
- Exercise general control over all activities in the Store
Education
PROFESSIONAL - CERTIFICATE PROGRAMME
CHARTERED INSTITUTE OF HUMAN RESOURCE MANAGEMENT
01.2023
MBA - HRM
UNIVERSITY OF GHANA BUSINESS SCH.
01.2020
BA - GEO. & RURAL DEV.
KWAME NKRUMAH UNIV. OF SCI. AND TECH.
01.2014
WASSCE -
WINNEBA SECONDARY SCHOOL
01.2009
Skills
Administrative Assistant
- Skilled in Utilizing Google Drive Tools
- Experienced with Microsoft Word
- Communication
- Resourceful
- Adaptability
- Teamwork
Tools
Microsoft 365, Google Workspace, Zoom, Slack
References
- Prof. Felix Ankomah Asante, Director, Office of Research, Innovation and Development (ORID), University of Ghana, +233 (0)244635190, fasante@ug.edu.gh
- Dr. Joseph Koomson, Lecturer, Kwame Nkrumah University of Science and Technology, +233 (0)262477421, jkoomson.cass@knust.edu.gh
- Nancy Kkwafkwao, Former Accountant at Institute of Statistical, Social and Economic Research (ISSER), University of Ghana, nsialey@yahoo.com
Languages
- English
- Ga
- Akan
Affiliations
The records are kept during my time of working as a store keeper was accredited as one of the best kept records for the College of Humanities in 2019.
English, Ga, Twi
GA
First Language
English
Proficient (C2)
C2
References
References available upon request.
Timeline
Administrative Assistant/ Senior Administrative Assistance
Department of Political Science, University of Ghana
02.2021 - Current
Administrative Assistant
Department of Political Science, University of Ghana
03.2020 - 01.2021
Administrative Assistant
Institute of Statistical Social and Economic Research (ISSER), University of Ghana
08.2018 - 02.2020
Account Assistant
Institute of Statistical Social and Economic Research (ISSER), University of Ghana
07.2015 - 07.2017
PROFESSIONAL - CERTIFICATE PROGRAMME
CHARTERED INSTITUTE OF HUMAN RESOURCE MANAGEMENT
MBA - HRM
UNIVERSITY OF GHANA BUSINESS SCH.
BA - GEO. & RURAL DEV.
KWAME NKRUMAH UNIV. OF SCI. AND TECH.
WASSCE -
WINNEBA SECONDARY SCHOOL
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