Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
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ERNEST NII OKAI APENTENG

KOFORIDUA

Summary

Resourceful Account Developer known for high productivity and efficient task completion. Skilled in client relationship management, strategic sales planning, and market analysis. Excel at communication, teamwork, and adaptability, ensuring seamless collaboration with clients and internal teams to drive business growth. Multi-talented Sales Assistant adept at handling any store department. Talent for inventory management and documentation. ambitious in advancing personal expertise and company sales performance. Proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations. Well-organized, reliable and experienced in setting up displays, restocking shelves and supporting in-store customers with knowledgeable assistance. Enhance store loyalty with unparalleled support. Experienced sales professional with a successful history of driving sales and building client relationships. Proficient in identifying customer needs, providing tailored solutions, and closing deals effectively. Skilled in communication, negotiation, and problem-solving. Strong team player with a proactive approach and a dedication to achieving targets.

Overview

5
5
years of professional experience

Work History

AREA ACCOUNT DEVELOPER

TELECEL GHANA
KOFORIDUA
01.2023 - Current
  • Managed client relationships, maintained regular communication with customers, and provided exceptional service.
  • Conducted market research and analyzed competitor accounts to identify areas of improvement.
  • Monitored customer feedback to identify potential issues or opportunities for improvement.
  • Provided training and mentoring support for junior staff members involved in managing accounts.
  • Obtained new leads through targeted sales plans.
  • Established lucrative, long-term relationships with customers by effectively resolving issues and delivering exemplary service.

MERCHANDISER

VODAFONE GHANA
AKROPONG AKUAPEM
03.2021 - 01.2023
  • Created merchandising plans based on customer buying habits and trends in the industry.
  • Developed promotional strategies to increase sales of featured products.
  • Organized displays according to company standards and specifications.
  • Analyzed inventory levels and made adjustments accordingly for maximum profitability.
  • Set up attractive window displays that encouraged customers to enter the store.

DIRECT SALES AGENT

GNJ COMMUNICATION
AKROPONG AKUAPEM
11.2019 - 12.2020
  • Developed relationships with customers to promote product awareness.
  • Provided detailed information about products and services to prospects.
  • Assisted in the development of marketing strategies for new products.
  • Analyzed customer feedback to evaluate product performance and make improvements.

Education

Bachelor of Arts - Social Studies Teacher Education

UNIVERSITY OF CAPE COAST
CAPE COAST, GHANA
10-2024

Associate of Arts - ENGLISH AND PERSONAL FINANCE

BRIGHAM YOUNG UNIVERSITY
IDAHO, USA
08-2020

High School Diploma -

PRESBYTERIAN SECONDARY TECHINICAL SCHOOL
ABURI AKUAPEM, GHANA
05-2015

Skills

  • CRM proficiency
  • Data Interpretation
  • Performance Tracking
  • Territory Management
  • Goal-Oriented
  • Sales strategy
  • Sales Promotion
  • Written Communication
  • Customer Retention
  • Sales Cycle Management
  • Sales Reporting
  • Product Knowledge
  • Market Research
  • Team Leadership
  • Attention to Detail
  • Persuasive Communication
  • Account Management
  • Organizational Skills
  • Sales Techniques
  • Interpersonal Communication
  • Merchandising proficiency

Languages

English
First Language
French
Upper Intermediate (B2)
B2

References

References available upon request.

Timeline

AREA ACCOUNT DEVELOPER

TELECEL GHANA
01.2023 - Current

MERCHANDISER

VODAFONE GHANA
03.2021 - 01.2023

DIRECT SALES AGENT

GNJ COMMUNICATION
11.2019 - 12.2020

Bachelor of Arts - Social Studies Teacher Education

UNIVERSITY OF CAPE COAST

Associate of Arts - ENGLISH AND PERSONAL FINANCE

BRIGHAM YOUNG UNIVERSITY

High School Diploma -

PRESBYTERIAN SECONDARY TECHINICAL SCHOOL
ERNEST NII OKAI APENTENG