Ernestina Domie

.Klassic Ideas Enterprise is an enterprise which is into providing executive catering services to organisations and individuals.

• with my hard work, the company has been able to aline itself with great individuals and organisations such as the World Bank, Tigo, Step Technology, the catholic church in various branches, methodise churches, some Pentecostal churches, some politicians and many individuals who patronise our services.
• Through my efforts, I have recruited many hard-working staff who have worked tirelessly with me to ensure the enterprise meets its targets every year.
• Maintaining high standards is my utmost hallmark and I have worked so hard to ensure that high standards are maintained at all times.
• I interact well with customers to build connections and nurture reationships.
• On-the-job training and supervision of staff are considered some of my strengths, therefore I also train and supervise my staff on the job to ensure that quality is produced at all times.
• Invoice and proforma Invoice are generated by me to the various organisations who patronise our services and the good thing is that, once a company ask for a proforma invoice, I almost always ensure that the contract is won by Klassic Ideas to provide the service.
• I take charge of cross-checking every cheque that is to go out of the enterprise and countersign on it and every check that comes in to ensure that it synchronises with the service provided.
• I monitor every inflow and outflow of the enterprise and administrative processes to keep operations running smoothly.
• I encourage hard work among staff by rewarding the best worker of every quarter and subsequently best staff of the year which was entirely my idea. This idea has generated nothing but hard-working workers for the enterprise.
• I reduce budgetary expenditures by effectively negotiating contracts for more advantageous terms.
• discuss issues in great detail with the CEO and find the best solution with them.
• Increase overall enterprise performance by initiating strategic performance and streamlining operations.
• Setting targets for individual employees and monitoring to ensure it is achieved.
• Scheduled employee's shifts for work as well as their off days.
• Manage risk effectively by instituting comprehensive mitigation strategies across the organization's operations.

• setting goals and developing plans for business.
• ensuring that the company's resources are allocated correctly and appropriately
• Development of network of contacts to attract new clients.
• making sales projection and forecasting revenue, in line with projected income
• collaborate with stakeholders to define project scope and objectives.

• print out all check-out guest reports and make them ready.
• ensure guest pay all their bills before checking out
• check the mode of payment for every in-house guest and ensure each of them has a method of payment carefully stated, also ensure that there is a guaranteed payment on every room bill.
• call all guests without a mode of payment to receive one.
• all guests whose bills have exceeded the hotel threshold are to come to the cashier desk to make some payment by signing on their credit cards or by paying cash before continuing their stay.
• At 11.30 am, call checkout guests to remind them of the checkout time which is noon and extend those who want their stay extended.
• ensure all checkout guest pay their bills before leaving the hotel.
• before your shift ends, prepare your handing over note to hand it over to the next cashier after your shift.

• Maintained transaction security by verifying payment cards against identification.
• Performed wide-ranging administrative, financial and service-related functions.
• Restocked supplies and placed purchase orders to maintain adequate stock levels.
• Increased profitability and productivity by minimizing downtime and streamlining quality control procedures.
• check-in guest to the various rooms