Ernest Owusu
Kumasi
Summary
Dynamic Relationship Officer with a proven track record at Amenfiman Rural Bank Plc, adept in financial acumen and relationship building. Spearheaded marketing campaigns and leveraged data analytics for portfolio growth, resulting in increased loan approvals and client acquisition. Excelled in creating strategic partnerships and ensuring compliance, demonstrating exceptional communication and risk management skills.
Overview
4
4
years of professional experience
Work History
Relationship Officer
Amenfiman Rural Bank Plc
08.2020 - Current
- Facilitated meetings and discussions between clients, sales and delivery teams.
- Increased referral business by actively networking within the community and participating in local events representing the bank.
- Monitored, followed-up and escalated cases to meet customer response commitments.
- Increased loan approvals by diligently assessing creditworthiness and recommending suitable lending options.
- Promoted a positive work environment through open communication, fostering collaboration among team members.
- Maintained strong knowledge of industry trends, sharing insights with clients as part of proactive advisory services.
- Maintained and built close relationships with customers through regular contact and visits.
- Conducted comprehensive financial analyses to identify potential risks and recommend appropriate mitigation strategies to senior management.
- Coordinated with compliance officers to ensure adherence to regulatory guidelines in all client interactions and transactions.
- Managed a portfolio of high-value clients, ensuring their financial needs were met through tailored investment strategies.
- Led successful marketing campaigns to drive new business acquisition and deepen existing client relationships.
- Retained and grew portfolio of relationships by performing proactive, mobile and value-adding partnership role.
- Networked to identify potential new clients and expand geographic territories.
- Prepared contracts and related documentation according to strict standards.
Education
Bachelor Of Education - Management
University of Cape Coast
Cape Coast, Ghana05.2019
Skills
- Financial Acumen
- Creativity and Innovation
- Marketing knowledge
- Persuasion techniques
- Assertiveness
- Excellent Communication
- Relationship building and management
- Customer Service
- Customer Relationships
- Risk Management
- Data Analytics
- Sales Reporting
- Cash Handling
- Sales Data Analysis
- Loans
- Customer Portfolio Management
- New business generation
- Financial Services
- Banking
- Public Speaking
- Attention to Detail
- Portfolio Growth
- Know Your Customer
Timeline
Relationship Officer
Amenfiman Rural Bank Plc
08.2020 - Current
Bachelor Of Education - Management
University of Cape Coast
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