Summary
Overview
Work History
Education
Skills
Accomplishments
Hobbies and Interests
Timeline
Generic

ERNEST KUDZO KPEKPENA

Tema

Summary

Professional and hard-working individual with a strong background in supply chain management, sales, and marketing. Experienced in import and export, as well as organizational cost reduction. Skilled in building and maintaining a loyal client base through relationship-building and a commitment to positive customer interactions. Possess strong problem-solving and analytical skills, along with bilingual proficiency in French and English for effective business-level communication. A team player with exceptional organizational and time management abilities, adept at planning, scheduling, presenting, and meeting deadlines. Driven by a desire to succeed, seeking to be a valuable addition to a forward-thinking company with strong opportunities for progression.

Overview

11
11
years of professional experience

Work History

Supply Chain Manager

Vanvliet Automotive Ghana Ltd.
08.2023 - Current
  • Managed logistics functions including shipping coordination, customs compliance, freight negotiations, and carrier selection.
  • Increased customer satisfaction levels by ensuring on-time delivery of products through proactive shipment tracking and issue resolution.
  • Enhanced inventory accuracy with the implementation of a robust cycle counting program.
  • Supervised 3 staff members tasked with handling inventory management, procurement, logistics and customer service duties.
  • Tracked and monitored purchase orders, deliveries and invoicing to verify accuracy and compliance.

Supply Chain Specialist (Ghana, Togo & Nigeria)

Callighana Company Ltd.
08.2022 - 04.2023
  • Provided ongoing support to global logistics teams, ensuring timely shipment of products across borders.
  • Established effective communication channels between departments for seamless supply chain operations.
  • Improved supply chain customer satisfaction ratings through efficient problem resolution.
  • Maintained optimal inventory levels to meet operational requirements.
  • Improved consistency of on-time arrivals through effective logistics management and travel route planning.
  • Tracked and monitored purchase orders, deliveries and invoicing to verify accuracy and compliance.
  • Provided supply chain guidance to team of 2 employees.

Account Coordinator (Cotton) / Logistics Manager

Pacific International Lines
08.2020 - 07.2022
  • Managed end-to-end logistics for cotton exports, ensuring efficient coordination, timely delivery, and compliance with international shipping standards.
  • Ensured timely response to client inquiries by maintaining open lines of communication through email correspondence or phone calls.
  • Collaborated with stakeholders across four Francophone countries (Côte d'Ivoire, Togo, Benin, and Cameroon), leveraging bilingual skills to support seamless cross-border communication and operations.
  • Developed strong relationships with key stakeholders, fostering trust and long-term collaboration between clients and PIL.
  • Served as a primary liaison between clients and PIL, facilitating clear communication, addressing client needs, and ensuring seamless coordination to enhance client satisfaction and service efficiency.
  • Analyzed client feedback to identify areas for improvement, driving continuous enhancements to services and processes.
  • Prepared and submitted weekly reports, providing insights on key metrics and operational updates to support data-driven decision-making.

Bilingual Business Development Executive

Persol Systems Limited
07.2018 - 07.2020
  • Developed and expanded key client accounts by generating leads, building strong networks, and implementing strategic product placements tailored to meet specific customer needs
  • Provided translation services (French/English) to support cross-border transactions
  • Facilitated preparation of bids for RFQs/RFPs, ensuring timely and accurate submission in compliance with client requirements and organizational standards
  • Delivered presentations at industry conferences, raising company profile and attracting potential clients.
  • Provided exceptional customer service by promptly addressing client concerns and resolving issues as they arose.
  • Conducted competitor analysis to identify gaps in markets and capitalized on untapped opportunities.

French Instructor

Pioneers International Academy
02.2017 - 06.2018
  • Taught French language to primary and early childhood students, fostering language development and cultivating a positive learning environment.
  • Developed comprehensive lesson plans, tailored to meet the learning needs and developmental stages of students, ensuring engaging and effective instruction.
  • Maintained accurate attendance and performance records, tracking student progress and ensuring timely reporting for effective academic monitoring.
  • Provided comprehensive administrative assistance, supporting daily operations, managing schedules, and ensuring smooth office functions.

Supply Chain Officer

Unilever Ghana Limited
10.2013 - 08.2014
  • Managed customs clearance processes for imported products, ensuring compliance with regulations and timely delivery of goods.
  • Monitored shipments to ensure timely clearance, effectively preventing demurrage charges and ensuring smooth delivery processes.
  • Spearheaded documentation process for exports, supplier transactions, and service payments, ensuring accuracy and compliance with organizational and regulatory standards.
  • Created and managed Purchase Orders (POs), ensuring accurate order processing and alignment with procurement requirements.

Education

Bachelor of Science - Business Management

Central University College
Tema
06.2013

Certificate - French Language

Alliance Française
Tema
03.2012

Skills

  • Microsoft Office
  • PowerPoint
  • Word
  • Excel
  • Outlook
  • ERP Systems
  • SAP
  • Odoo
  • LMS
  • SAP
  • Odoo
  • LMS

Accomplishments

  • Vanvliet Automotive Ghana Ltd - Achieved a significant reduction in transportation costs for spare parts by initiating a competitive selection process for logistics providers to manage item shipments from the headquarters. Translated company Workplace Administration and Support Procedures/Policies (WASP) from English to French, enhancing cross-cultural accessibility and compliance.
  • Pacific International Lines - Facilitated the efficient handling and clearance of 30% of containers at various Ports of Discharge.

Hobbies and Interests

  • Reading
  • Football
  • Volleyball
  • Hockey
  • Travelling

Timeline

Supply Chain Manager

Vanvliet Automotive Ghana Ltd.
08.2023 - Current

Supply Chain Specialist (Ghana, Togo & Nigeria)

Callighana Company Ltd.
08.2022 - 04.2023

Account Coordinator (Cotton) / Logistics Manager

Pacific International Lines
08.2020 - 07.2022

Bilingual Business Development Executive

Persol Systems Limited
07.2018 - 07.2020

French Instructor

Pioneers International Academy
02.2017 - 06.2018

Supply Chain Officer

Unilever Ghana Limited
10.2013 - 08.2014

Bachelor of Science - Business Management

Central University College

Certificate - French Language

Alliance Française

Similar Profiles

CREATE PROFILE
ERNEST KUDZO KPEKPENA