ERNEST KRAMPAH BUABENG
Accra
Summary
Dynamic Sales professional with a strong track record in optimizing business operations and driving substantial market growth. Proven ability to lead teams effectively and enhance sales processes, resulting in increased market penetration. Expertise in strategic planning to ensure alignment of sales objectives with organizational goals. Committed to leveraging analytical skills to further elevate operational efficiency and sales performance.
Overview
11
11
years of professional experience
Work History
Sales Supply Assistance
The Coca Cola Bottling Company of Ghana Ltd
09.2024 - Current
- Achieve excellent customer satisfaction ratings through regular order updates and professional communications
- Deliver exceptional customer service, addressing customer queries and handling customer complaints
- Generate and share weekly sales reports and balances to enable performance analysis
- Place customer orders, providing guidance on product delivery time frames
- Review stocks level of our distributors to ensure availability of all products daily
- Coordinate effectively with Finance on payments, Customer Experience (CX) on orders placed and Supply Chain on shipment
Area Business Supervisor
The Coca Cola Bottling Company of Ghana Ltd
03.2020 - 08.2024
- Contributed to the growth of the Micro Distribution Centre (MDC)/Distributor in their assigned market locations by assisting in the recruitment of their sales force
- Ensured the achievement of the Trade Marketing Fundamentals (availability, visibility, product freshness, price compliance, etc.), in my territory while complying with the company’s International Marketing Standards
- Managed Inventory for the MDCs assigned to me
- Responsible for setting up new trade routes, re-routing existing trade routes, per Route to Market (RTM) standards
- Monitored performance of sales force on the routes by accompanying them, route riding with the sales truck and performing spot checks
- Utilized point-of-sales materials to communicate brand message and price strategy
- Prepared daily, weekly and monthly reports on all activities and occurrences in trade
- Trained, Coached and managed the team I supervised to ensure smooth business operation
Sales Administration Clerk
The Coca Cola Bottling Company of Ghana
01.2015 - 03.2020
- Created and maintained reports, documents, and presentations to assist with administrative support
- Maximized time management skills to achieve multiple tasks under strict deadlines without compromising quality or attention to detail in daily responsibilities
- Promoted teamwork among colleagues by assisting with overflow work from other departments when necessary to ensure deadlines were met consistently across the board
- Increased accuracy in order processing by meticulously reviewing orders and promptly addressing discrepancies
- Supported marketing initiatives with event planning, collateral creation, and lead generation tracking to drive sales growth
Sales Settlement Clerk
The Coca Cola Bottling Company of Ghana
09.2013 - 12.2014
- Settled cash sales by salesmen and credit sales by customers
- Posted and applied customer payments
- Posted and applied customer in loads
- Reconciled and educated customers on account receivables (AR) issues
Education
Bachelor of Commerce - Accounting
University of Cape Coast
Cape Coast09.2018
Higher National Diploma - Accounting
Ho Polytechnic (Technical University)
Ho07.2009
Skills
- Sales management
- Territory management
- Operations management
- Customer service
- Problem-solving
- Teamwork and collaboration
- Reliability
- Detail-oriented
- IHOST
- E-CLAIMS
- HIMS
- Bonpc
- Epicor
- MACmobile FIELDForce
- PEPPERI
- TELYNET
Additional Information
Referees
Mr. James Akwetea-Foli
Commercial Manager (Strategic Partners)
The Coca Cola Bottling Company Ghana Ltd.
Tel: 0544335050
Mrs. Juliana Obuobi
Accountant
Ghana Health Service
Tel: 0244936386/ 0268870318
‘
Mrs. Laurene Boahene
Principal Inspector of Taxes (Tax Audit)
Internal Revenue Service (Ghana Revenue Authority),
Tel: 0244507264
Timeline
Sales Supply Assistance
The Coca Cola Bottling Company of Ghana Ltd
09.2024 - Current
Area Business Supervisor
The Coca Cola Bottling Company of Ghana Ltd
03.2020 - 08.2024
Sales Administration Clerk
The Coca Cola Bottling Company of Ghana
01.2015 - 03.2020
Sales Settlement Clerk
The Coca Cola Bottling Company of Ghana
09.2013 - 12.2014
Bachelor of Commerce - Accounting
University of Cape Coast
Higher National Diploma - Accounting
Ho Polytechnic (Technical University)
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