Summary
Overview
Work History
Education
Skills
Certification
Timeline
Hi, I’m

ERIC KLU KOMLA

HO
ERIC KLU KOMLA

Summary

I am known for my unwavering dedication, meticulous attention to detail, and exceptional capabilities. My proficiency extends beyond the confines of my professional roles, as I exude confidence when presenting at conferences and assume the role of an adept educator in classrooms. My unique ability lies in simplifying intricate concepts, enabling me to effectively convey complex information to audiences spanning diverse levels of expertise.

Overview

14
years of professional experience
1
Certification

Work History

National Investment Bank Limited
Ho Branch

Project Team Lead
01.2023 - Current

Job overview

  • Facilitated workshops to collect project requirements and user feedback.
  • Communicated project expectations to team members and stakeholders to set tone for high productivity level.
  • Optimized resource utilization for optimal results while adhering to budgetary constraints throughout the duration of projects.
  • Developed and managed comprehensive project plans and associated project documents to keep ongoing development on schedule.
  • Managed technical projects, utilizing established project tools and methodologies to bring projects to timely completion.
  • As a member of a team, I assist in carrying out risk assessment

National Investment Bank Limited
Ho Branch

Branch management member
01.2017 - Current

Job overview

  • Conducted regular audits of teller drawers for accuracy while reinforcing a culture of accountability and integrity.
  • Processed wide variety of retail banking transactions for personal and commercial customers.
  • Collaborated with other departments to address customer needs effectively, maintaining open lines of communication for seamless service delivery.
  • Contributed to a positive work environment by fostering collaboration, sharing best practices, and aiding colleagues as needed.
  • Streamlined processes for improved efficiency, implementing time-saving procedures for daily tasks.
  • Maintained friendly and professional customer interactions.

National Investment Bank Limited
Dunkwa On Offin Branch

Customer Service Officer
01.2016 - Current

Job overview

  • Participated in regular meetings with supervisors to discuss challenges faced during daily operations, identifying opportunities for growth and development.
  • Set up service appointments to handle advanced technical concerns at customer locations.
  • Collaborated with team members to identify areas of improvement in processes, resulting in more efficient service delivery.
  • Conducted thorough research to provide detailed solutions to complex customer inquiries, ensuring satisfaction and understanding.
  • Promoted company brand and unique offerings through personalized customer service.

National Investment Bank Limited
ICT Department Head Office, Accra

IT Hardware Maintenance Officer
03.2015 - 01.2016

Job overview

  • Delivered high-quality training programs, enhancing employee skill sets and contributing to professional development efforts.
  • Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
  • Enhanced communication between team members by organizing regular meetings and fostering open dialogue.
  • Attended personnel meetings and training sessions to improve skills and learn new policies and procedures.
  • Maintained database systems to track and analyze operational data.
  • Maintained computers from branches
  • Preparation of risk report
  • Periodic maintenance of all computers and updating of bank software's

DMDK Construction Limited
TAKORADI

Quantity Surveyor
03.2014 - 01.2015

Job overview

  • Managed subcontractor relationships by setting clear expectations, maintaining open communication channels, and addressing concerns promptly.
  • Ensured accurate invoicing by reviewing contractor claims for compliance with contract terms and conditions before submission to clients.
  • Purchased materials and coordinated deliveries to and from construction sites.
  • Conducted feasibility studies to estimate materials, time and labor costs.
  • Monitored project progress to identify and address changes in project scope or budget.
  • Improved project profitability by effectively estimating costs and negotiating contracts with suppliers.

KUMASI TECHNICAL UNIVERSITY
KUMASI

Teaching Assistant
09.2010 - 06.2014

Job overview

  • Served as a mentor to new teaching assistants, providing guidance on effective strategies for classroom management and instruction.
  • Assisted the lead teacher in developing comprehensive lesson plans tailored to individual student needs and abilities.
  • Provided one-on-one tutoring sessions for struggling students, leading to increased understanding and improved grades.
  • Designed and implemented engaging classroom activities, resulting in higher student interest and motivation.
  • Tutored struggling students individually and in small groups to reinforce learning concepts.

Atwinma Mponua District Assembly

Assistant Technician Engineer
01.2013 - 01.2014

Job overview

. As a member of a team, I assisted in carrying out risk assessment.

· Evaluated the effectiveness of the control system of bills of quantity

· Assisted the District Engineer to prepare Bill of Quantities, evaluation of tender documents, contract report, valuation and subsequent preparation of interim and final payment certificates.

Central Tongu District Assembly

Assistant Technician Engineer
01.2010 - 01.2011

Job overview

  • Completed projects by effectively applying engineering, technical, and maintenance procedures.
  • Evaluated the effectiveness of the control system of bills of quantity
  • Assisted the District Engineer to prepare Bill of Quantities, evaluation of tender documents, contract report, valuation and subsequent preparation of interim and final payment certificates.

Education

Kwame Nkrumah University of Science And Technology
Kumasi, Ghana

Bachelor of Science from BSC in Construction Technology And Management
06.2014

University Overview

Some Courses Taken

· Productivity Measurement and Financial Management

· Design and Installation of Building Services

· Investment Appraisal and Developmental Economics

· Construction Documents and Contracts

· Civil Engineering Construction

· Measurement of Construction Works

· Quantitative Techniques in Management

· Construction Health and Safety

Kumasi Technical University
Kumasi, Ghana

No Degree from Construction Technician Course (1,2&3),
06.2010

University Overview

Some Courses Taken

. Measurement of building works

. Construction practice

. Site surveying

Skills

    • Cost Analysis
    • Project Scoping
    • Performance monitoring
    • Information Technology Management
    • Quality Assurance
      • Relationship Building
      • Team Leadership
      • Creative Thinking
      • Phone and Email Etiquette

Certification

  • Best trainee professional surveyor, Ghana institution of surveyor, Quantity Surveyors Division

Timeline

Project Team Lead
National Investment Bank Limited
01.2023 - Current
Branch management member
National Investment Bank Limited
01.2017 - Current
Customer Service Officer
National Investment Bank Limited
01.2016 - Current
IT Hardware Maintenance Officer
National Investment Bank Limited
03.2015 - 01.2016
Quantity Surveyor
DMDK Construction Limited
03.2014 - 01.2015
Assistant Technician Engineer
Atwinma Mponua District Assembly
01.2013 - 01.2014
Teaching Assistant
KUMASI TECHNICAL UNIVERSITY
09.2010 - 06.2014
Assistant Technician Engineer
Central Tongu District Assembly
01.2010 - 01.2011
Kwame Nkrumah University of Science And Technology
Bachelor of Science from BSC in Construction Technology And Management
Kumasi Technical University
No Degree from Construction Technician Course (1,2&3),
ERIC KLU KOMLA