ERIC ADU SAFORO
AKOSOMBO
Summary
Experienced Accounting and non banking financial person handling various facets of Operations inclusive of: Management, VAT Computation and filing of Returns, investment Portfolios, Loan Portfolio, Cashiering, Account report, Business Advisory, Customer Service/Relations, Payroll, Inventory management, Sales and Marketing, Procurement.
Displayed proficiency in managing and administering all products and services in the industries worked.
Handled promotion of company's products & business development operations and attaining the pre-designated business targets.
Experienced in accurate VAT computation and timely filing of returns.
Experienced in managing Branch of a company.
High Display of Procurement process with proficiency in inventory management .
Worked towards the expansion of company's customer base in a very competitive environment.
Possess good planning skill coupled with abilities in leading and motivating teams.
High level of trustworthiness, loyalty, hard working and ready to learn more.
OBJECTIVE
With the experience gained in Accounting, Non Banking financial industry and Supply industry; i am interested in both applying these skills to contribute significantly to the growth and success and as well develop much knowledge in a reputable corporate organization.
Overview
13
13
years of professional experience
Work History
Sales and Marketing Executive
PEMEL MECHANICAL AND ELECTRICAL SUPPLIES LTD
11.2020 - Current
- Contributed to development of marketing strategies
- Conducting market research on rival products
- Designing and implementing marketing plans for company products
- Coordinating with media representatives and sponsors
- Worked with sales team to develop targeted sales strategies
- Answering client queries about product specifications and uses
- Maintaining client relations
- Tracking sales data to ensure increased in sales quotas
- Creating and presenting sales performance reports
- In charge of Procurement, Inventory management and pricing
- Utilized CRM software to track sales progression and communicate project needs.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
Branch Manager
PROGRESSIVE MICROFINANCE COMPANY LTD
06.2013 - 05.2019
- In charge of day to day operations of Branch management
- Assessing local market conditions and identify current and prospective opportunity
- Established best of branch's personnel by providing training, coaching, supervising, development and motivation
- Sharing knowledge with other branches and head office on effective practice, competitive intelligence, business opportunities and needs
- Addressing customer and employee satisfaction issues promptly
- Staying abreast of competing markets and providing reports on market movement and penetration
- In charge of Branch Treasury
- Promoting Branch and products of company (Business Loan, Corporate Loan, Susu Loan, Personal Loan, Savings, Investment and Business Advisory Services)
- Developing and implementing customer service procedure
- Meeting of customers and resolving their complaints
- Ensuring high level of customer service
- Adhering to high ethical standards and complying with all regulation
- Ensuring targets and deadlines are met in compliance to institution's policies and procedures
- Analyzing office activities and employees performance, identifying trends and making appropriate recommendation
- Ensuring all employees handle their clients activities in accurate, unbiased and profitable way
- Keeping detailed computerized records and reporting all of branch office operations and activities including employees performance
- Overseeing office equipment maintenance
- Established member of company's credit committee into loan approval
- Preparing monthly report to Head Office
Part Time Accounts Officer
LA FIESTA HACIENDA RESTAURANT
Accra
02.2016 - 09.2016
- In charge of payroll
- Computation and filing of employees social security
- Computation and filing of VAT returns
Credit Officer
REPUBLIC BOAFO MICROFINANCE SERVICES LTD, Republic Bank Ghana Ltd, KOFORIDUA
05.2010 - 06.2013
- Meeting with prospective loan clients to identify their needs and collecting information for loan application
- Completing of loan contracts and teaching clients on policies and regulations (Loan orientation)
- Interviewing applicants to define financial eligibility and establishing debt payment plan
- Preparing detailed loan proposal
- Rejecting loan applications and explaining deficiencies to applicant
- Responding to applicant questions and resolving any loan-related issues
- Promoting company's products and services
- Business advisory to customers
- Accounts opening
- Loan disbursement (Personal, Business and Corporate loan)
- Loan monitoring
- Loan recovery
Education
BSc. - Business Administration
Kwame Nkrumah University of Science And Technology
KUMASI, GHANA12.2013
Higher National Diploma - Accounting
HO Technical University
HO, GHANA07.2008
Skills
- Inventory management
- Payroll
- Client Base Retention
- Credit Analysis
- Leadership
- Problem solving
- Networking
- Good communication
- Team work
- Cash Handling
- Microsoft - Word, Excel, Access, PowerPoint
- Software - Globus Temenos T24, Exact, Axs-one, Sikambra online, Quickbooks
Additional Information
- As the first employee I built the foundation upon which the PEMEL Mechanical and Electrical Supplies Ltd. is thriving on currently
- Managed to lift high three Branches of Progressive Microfinance Company Ltd Managed an average of twelve (12) staff length at each branch of Progressive Microfinance Company Ltd.
- Instrumental in achieving significant growth in customer base Provided a superior level of customer relations, promoted the service culture through coaching, guidance and staff motivation.
- Contributed strongly in resolving client complaints Achieving performance targets in Investment portfolio at all times
Languages
English
Bilingual or Proficient (C2)
Timeline
Sales and Marketing Executive
PEMEL MECHANICAL AND ELECTRICAL SUPPLIES LTD
11.2020 - Current
Part Time Accounts Officer
LA FIESTA HACIENDA RESTAURANT
02.2016 - 09.2016
Branch Manager
PROGRESSIVE MICROFINANCE COMPANY LTD
06.2013 - 05.2019
Credit Officer
REPUBLIC BOAFO MICROFINANCE SERVICES LTD, Republic Bank Ghana Ltd, KOFORIDUA
05.2010 - 06.2013
BSc. - Business Administration
Kwame Nkrumah University of Science And Technology
Higher National Diploma - Accounting
HO Technical University
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