ERIC ODURO-AFFUM

Dedicated to collaboration and adaptable to new environments, I have consistently demonstrate reliability and the ability to fulfill diverse responsibilities. Two years of inbound customer service experience at Ison Xperiences (Airteltigo Call Center) and fourteen months as an Administrative Assistant at 3M&C Ghana Ltd have provided valuable expertise. Additionally, I possess knowledge in system administration (hardware/networking) and proficiency in Microsoft Office suite programs such as Word, Excel, PowerPoint, etc. As a knowledgeable [Desired Position], I have successfully led teams in achieving goals and improving processes, showcasing leadership in project management and team collaboration. Problem-solving and communication skills have been instrumental in driving success. A professional leader prepared for this role, I have a proven ability to guide teams towards objectives and enhance productivity. Reliable and adaptable, I foster a collaborative environment and excel in strategic planning and conflict resolution. With experience in team management and leadership, I effectively utilize communication to motivate and guide teams, implementing strategies that enhance performance and productivity.

• Mrs. Patricia Odoi-Atsem, C.E.O, 3M&C Ghana Ltd, +233205387334, pemensah4@gmail.com
• Mr. Ablade Odoi-Atsem, C.E.O, A & E Supermarket, C. 25, Tema, Ghana, +233506095323, ablade12@gmail.com
• Mr. Gilbert Maddy, Call Center Supervisor (Airteltigo), ISON Experiences (BPO), +233545000517, gilbert.maddy@isonxperiences.com

• ISON Xperiences, Customer Service Training, 10/01/18
• SIC Life Savings & Loan, Performance & Management Training, 09/01/17
• SIC Life Savings & Loans, Anti-Money Laundering, 08/01/17
• L.D.S. Africa West Area, Employees Forum (Five-Star Service), 11/01/13
• L.D.S. Self-Reliance Center, Career Workshop, 08/01/13
• L.D.S. Self-Reliance Center, Self-Employment Workshop, 08/01/13
• Missionary Training Center, Missionary, 08/01/11