ERIC KWAKYE
D2 Agathar Junction,Amasaman Stadium Community
Summary
Strong communicator with excellent organizational and time management skills. Efficiently manages multiple projects simultaneously while adhering to strict deadlines. Possesses excellent problem-solving skills and ability to think and act quickly to find creative solutions.
Overview
17
17
years of professional experience
Work History
Economic Regulations Assistant
Ghana Civil Aviation Authority
2019.11 - Current
- Assist in ensuring service providers compliance with GCAA (Economic)Directive-consumer protection part 2
- Assist with investigations of complaints of anti-competitive or predatory practices in the industry
- Assist in educating passengers on their right
- Assist in promoting a culture of customer awareness, customer satisfaction and fair competition in the industry
- Assist in preparing weekly terminal operations report and escalate consumer protection issues that requires urgent attention or action
- perform any other duty assigned by manager
National Service
Ghana Civil Aviation Authority
2018.09 - 2019.10
- Preparing and filing daily flight plans
- Entering data into flight information and display system
- Passing relevant information’s to other airports
- Handing incoming messages and passing on relevant information’s.
- Passing on latest weather updates to other airports upon request
- compiling daily flight schedules
Relationship Officer
Beige Capital Savings And Loans
2013.01 - 2017.12
- Promote the bank’s products, develop and maintain close banking relationships with the banks customers in order to satisfy their needs effectively and facilitate market development and penetration
- Intensive deposit mobilization and cross selling of the bank’s products in order to meet and exceed target
- Package credit facilities for customers
- Source for transactions that will be profitable to the company.
- Manage facilities granted to customers to ensure they are repaid when due.
Bring to the attention of the bank issues that may affect the performance of credit - Deepen existing relationships to increase share of customer’s business
- Ensure that quality of service delivery to customers is always at the highest level and influence the development of new products
Stock Taker
Tema Oil Refinery
2008.01 - 2010.12
- Demonstrated strong attention to detail while counting items, ensuring minimal errors during the stock-taking process.
- Collaborated with team members to achieve timely completion of comprehensive stock audits.
- Maintained a clean and safe working environment by adhering to safety guidelines during all stock-taking activities.
- Employed excellent time-management skills to balance multiple responsibilities related to inventory control effectively.
- Improved inventory accuracy by conducting regular stock counts and updating records accordingly.
Education
GED -
College of Technology (IPMC)
Accra-GhanaBachelor of Science - Information Technology
Wisconsin International University College
Agbogba,Accra Ghana12.2021
Skills
- Fast Learner
- Time Management
- Computer Skills
- Team Collaboration
- Verbal and written communication
- Relationship Building
- File and Record Keeping
- Support Services
- Administrative duties
- Product and service knowledge
- Data Confidentiality
Timeline
Economic Regulations Assistant
Ghana Civil Aviation Authority
2019.11 - Current
National Service
Ghana Civil Aviation Authority
2018.09 - 2019.10
Relationship Officer
Beige Capital Savings And Loans
2013.01 - 2017.12
Stock Taker
Tema Oil Refinery
2008.01 - 2010.12
GED -
College of Technology (IPMC)
Bachelor of Science - Information Technology
Wisconsin International University College
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