Summary
Overview
Work History
Education
Skills
Timeline
Receptionist

ERIC KWABENA ASANTE OSEI

KUMASI

Summary

1. Successful Administrative Manager consistently meets or exceeds goals through insightful decisions.


2.Encouraging manager and analytical problem-solver with talents for team building, leading and motivating others.


3.Talent for finding optimal solutions to diverse challenges and motivating team members to meet and exceed company goals.

Overview

20
20
years of professional experience

Work History

Administrative Manager

Komfo Anokye Teaching Hospital
10.2019 - Current
  • Roles.
  • Worked on Strategic Plans of the Hospital.
  • Worked on Programmes of Work and Budgeting of the Hospital.
  • Did Performance Monitoring and Evaluation of Directorates of the Hospital.
  • Prepared Annual Performance Reports.
  • Prepared Mid-year and End-of-year Performance Review Documents for Hospital.
  • Established and developed strong administrative team by delivering ongoing coaching and motivation and fostering career advancement.
  • Monitored and evaluated personnel performance to complete annual reviews, recommend advancement or address productivity concerns.
  • Aggregated and analyzed data related to administrative costs to prepare budgets for corporate-level management.
  • Managed internal operational standards and productivity targets for Directorates.

Regional Sales Manager

GN Networks Ltd.
Kumasi
07.2016 - 07.2019
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Exceeded targets by building, directing and motivating high-performing sales team.
  • Led targeted training programs to educate staff on product benefits and service capabilities.
  • Attracted new clientele and developed customer relationships by hosting product-focused events.
  • Targeted prospects in other territories through careful research of competitor products, services and trends.
  • Achieved regional sales objectives by coordinating sales team, developing successful strategies and servicing accounts to strengthen business relationships.
  • Assessed each location's individual and team performances, analyzing data trends to determine best methods to improve sales results.
  • Held weekly meetings with Marketing and Customer Service Managers to identify techniques to overcome sales obstacles.
  • Understood and capitalized on industry trends to shape and enhance value-added solutions and strategies for new market developments.
  • Created robust sales plans and set territory quotas.
  • Delivered consistent and relevant feedback to sales personnel to improve telephone and selling skills.

Teacher

Maria Montessori School
Kumasi
07.2012 - 05.2016
  • Communicated frequently with parents, students and faculty to provide feedback and discuss instructional strategies.
  • Developed and implemented lesson plans that addressed general students as well as those with individualized 504 plans as part of integrated classroom.
  • Fostered team collaboration between students through group projects.
  • Promoted physical, mental and social development using classroom games and activities.
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.
  • Encouraged creative thinking and motivated students by addressing individual strengths and weaknesses based on standardized testing results.
  • Evaluated and revised lesson plans and course content to achieve student-centered learning.
  • Graded and evaluated student assignments, papers and course work.
  • Directed after-school tutoring and mentoring program serving elementary school students.
  • Incorporated exciting and engaging activities to achieve student participation and hands-on learning.

Sales Consultant

Consumer Finance Co Ltd
Kumasi
06.2011 - 06.2012
  • Created detailed sales presentations to communicate product features and market data.
  • Cold called and conducted face-to-face sales calls with C-level executives and directors in assigned sales territory.
  • Cultivated lasting rapport with key industry clients by providing accurate pricing and credit terms to meet customer objectives.
  • Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
  • Applied knowledge of market and full range of innovative and unique products to meet customer needs, expanding company's customer base.
  • Responded to telephone and in-person requests for information.

National Service Person

FORESTRY COMMISSION
Kumasi
09.2009 - 08.2010
  • Maintained inventory records to track stock.
  • Carried out Forest Stock Surveys
  • Prepared field reports
  • Did Species Enumeration

Field Project Person

FORESTRY COMMISION
Nkwanta
11.2009 - 08.2010


  • Received and processed stock into inventory management system.
  • Developed team communications and information for meetings.
  • Conducted research, gathered information from multiple sources and presented results.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Developed and implemented performance improvement strategies and plans to promote continuous improvement.

Research Person

Resource Management Support Centre
Kumasi
05.2007 - 09.2007
  • Prepared lesson plans and notes.
  • Set examination questions for department, Core Roles.
  • Prepared weekly reports on field visits.
  • Collected and vetted field data.
  • Did Oral Presentations of reports to Superiors (Heads of Departments).

Assistant Farm Manager

Rural Concern Gh
Nkwanta
09.2003 - 04.2004


  • Did Record Keeping.
  • Supervision of farm operations.
  • Writing of Monthly Reports.
  • Procurements of farm inputs.
  • Supervises sales of poultry birds.

Education

PDCBA - Project Management

Accra Business School
Accra, Ghana
04.2018

MBA - Strategic Management and Management Consulting

KNUST Business School
Kumasi, Ghana
11.2015

BSc - Natural Resources Management

Kwame Nkrumah University of Science And Technology
Kumasi, Ghana
05.2009

Senior Secondary School Certificate - General Science

Mawuli School
Ho, Ghana
08.2003

Skills

  • Policies and procedures
  • Strategic planning
  • Staff Management
  • Mathematical calculations
  • Business planning
  • Sales and marketing
  • Verbal and written communication
  • Key Performance Indicators
  • Budgeting
  • Project Management

Timeline

Administrative Manager

Komfo Anokye Teaching Hospital
10.2019 - Current

Regional Sales Manager

GN Networks Ltd.
07.2016 - 07.2019

Teacher

Maria Montessori School
07.2012 - 05.2016

Sales Consultant

Consumer Finance Co Ltd
06.2011 - 06.2012

Field Project Person

FORESTRY COMMISION
11.2009 - 08.2010

National Service Person

FORESTRY COMMISSION
09.2009 - 08.2010

Research Person

Resource Management Support Centre
05.2007 - 09.2007

Assistant Farm Manager

Rural Concern Gh
09.2003 - 04.2004

PDCBA - Project Management

Accra Business School

MBA - Strategic Management and Management Consulting

KNUST Business School

BSc - Natural Resources Management

Kwame Nkrumah University of Science And Technology

Senior Secondary School Certificate - General Science

Mawuli School
ERIC KWABENA ASANTE OSEI