Eric Ankamah Fosu
Sales Personal
Accra,Ghana
Summary
Motivated Sales Assistant committed to providing excellent customer service. Organized, detail-oriented and empathetic to customer needs. Skilled at helping customers find the products and services that they need.
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
16
16
years of professional experience
Work History
Sales Assistant
Unique Insurance
01.2020 - Current
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers with prompt and polite support in-person and via telephone.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Established rapport with customers using active listening and interpersonal skills.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Fielded customer questions to share information about products, availability, and pricing. Status of work:Part time
Sales Manager/Tutor
Accra Technical Training Center
11.2018 - Current
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- I go around to look for customers to bring mechanical, Automotive and Engineering works to our workshop
- Established and cultivated solid business relationships with new or existing customers.
- Status of work: Full time
Procurement/Sales Officer
Pentecost Preparatory School,
09.2015 - 10.2018
- Create and maintain relationships with venders/suppliers.
- Estimate and establish budgets for purchases.
- Make professional decisions in a fast-paced environment.
- Review all venders and suppliers.
- Maintain purchase records and other important data.
- Negotiate pricing and supply contracts
Sales Associate
GIHOC Distrilleries
09.2013 - 08.2015
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
Sales Manager
Gratis Foundation
09.2007 - 08.2013
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
Education
Certificate In Standard 1 To 15 - Care Assistant
Caredamy
Uk09.2023
Post Graduate Diploma - Education
University of Education
Winneba 11.2019
Bachelor Of Technology - Automotive Engineering
Koforidua Technical University
Koforidua 09.2014
Higher National Diploma - Mechanical Engineering
Tamale Technical University
Tamale 10.2006
Skills
- Product and Service Sales
- Inside and Outside Sales
- Cash Register Operation
- Product Management and Pricing
- Customer Needs Assessment
- Gift Wrapping Boxes
- Microsoft Access
- Corporate Communications
- Effective Selling Techniques
- Following Supervisor Instructions
- Revenue Growth
- Advising and Coaching
- Upselling Strategies
- Safe Equipment Handling
- Company Promotion
- Online Systems
- Active Learning
Timeline
Sales Assistant
Unique Insurance
01.2020 - Current
Sales Manager/Tutor
Accra Technical Training Center
11.2018 - Current
Procurement/Sales Officer
Pentecost Preparatory School,
09.2015 - 10.2018
Sales Associate
GIHOC Distrilleries
09.2013 - 08.2015
Sales Manager
Gratis Foundation
09.2007 - 08.2013
Certificate In Standard 1 To 15 - Care Assistant
Caredamy
Post Graduate Diploma - Education
University of Education
Bachelor Of Technology - Automotive Engineering
Koforidua Technical University
Higher National Diploma - Mechanical Engineering
Tamale Technical University
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