ERIC ADNOH-MENSAH
Accra
Summary
Results-driven manager recognized for strong ownership and initiative, exemplifying an exceptional work ethic that consistently exceeds company expectations. Adept at fostering productive relationships and driving team development in fast-paced, deadline-oriented environments. Proven track record of achieving organizational goals while thriving in collaborative settings.
Overview
15
15
years of professional experience
Work History
Payroll and Disbursement Manager
Bayport Savings and Loans PLC
08.2024 - 01.2025
- Oversee payroll processing, ensuring compliance with laws, regulations and company policies
- Monitor and evaluate team performance, providing feedback and coaching to improve results
- Coaching and supervising and supporting team members on the various underwriting stages for efficiency
- Make informed credit decisions, taking into account creditworthiness, risk, and business strategy
- Contribute to the development and Maintenace of credit policies, procedures, and guidelines
- Communicate credit decisions and recommendations to internal stakeholders, including sales, marketing and executive management
- Recruit, hire and onboard new team members, ensuring the credit team has the necessary skills and expertise
- Develop and implement strategic plans to achieve credit department goals and objectives
Credit Team Leader
Bayport Savings and Loans PLC
09.2021 - 08.2024
- Perform duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment
- Plan and design in-house training for product knowledge and credit procedures within the credit space
- Ensure team members meet and achieve a set target within the credit space
- Perform a detailed reconciliation analysis
- Provide training and development opportunities to team members, ensuring they stay up to date with industry trends and best practices
Credit Risk Supervisor (Loan Consolidation)
Bayport Savings and Loans PLC
11.2019 - 10.2021
- Overseeing the loan consolidation process, ensuring that borrowers loans are consolidated efficiently and effectively
- Supervise a team of loan consolidation specialists, providing guidance, training and support to ensure excellence customer service
- Monitor and evaluate the quality of loan consolidation work, identifying areas for improvement and implementing process enhancement
- Manage the workflow of loan consolidation request, ensuring timely and efficient processing
Sales Manager
Fidelity Bank Ghana
02.2010 - 05.2013
- Driving business growth, expanding customer relationships and achieving sales targets
- Develop and implement sales strategies to achieve business objectives, expand market share and increase revenue
- Lead, motivate and coach a team of sales professionals
- Foster strong relationships with existing and prospective customers, understanding their financial needs and providing tailored solutions
- Track and analyze sales performance metrics, identifying areas for improvement and implementing corrective actions
Education
MBA - Human Resource Management
University of Cape-coast
Cape coast, Ghana03.2023
BSc - Marketing
University of Cape-coast
Cape coast, Ghana09.2015
HND - Marketing
Takoradi Technical University
Takoradi, Ghana06.2008
Skills
- Leadership Development
- Project Management
- Industry knowledge
- Customer engagement and relationship-building
- Data analysis and interpretation
- Credit risk assessment and management
- Strong presentation and negotiation skills
- Proficiency in Microsoft Office (Excel, Word, PowerPoint)
- Time management and organization
- Brand management and development
Hobbies and Interests
- Music (Gospel & Inspirational songs)
- Love Basketball
- Weightlifting and strength training
- Reading
Personal Information
Date of Birth: 07/09/86
References
References available upon request.
Timeline
Payroll and Disbursement Manager
Bayport Savings and Loans PLC
08.2024 - 01.2025
Credit Team Leader
Bayport Savings and Loans PLC
09.2021 - 08.2024
Credit Risk Supervisor (Loan Consolidation)
Bayport Savings and Loans PLC
11.2019 - 10.2021
Sales Manager
Fidelity Bank Ghana
02.2010 - 05.2013
MBA - Human Resource Management
University of Cape-coast
BSc - Marketing
University of Cape-coast
HND - Marketing
Takoradi Technical University
Similar Profiles
JACOB NII DARKO AMOOJACOB NII DARKO AMOO
HEAD, SALES AND DISTRIBUTION at IZWE SAVINGS AND LOANS PLC.HEAD, SALES AND DISTRIBUTION at IZWE SAVINGS AND LOANS PLC.
George AntohGeorge Antoh
Head Commercial at Bayport Savings & LoansHead Commercial at Bayport Savings & Loans
Sharon Audrey Adjin-TetteySharon Audrey Adjin-Tettey
Business Analyst at Bayport Savings and Loans Ltd.Business Analyst at Bayport Savings and Loans Ltd.