Qualified and practiced risk manager with over eight years expertise in insurance, risk identification, assessment, mitigation and compliance. Adept at identifying potential threats and implementing strategic solutions to minimize business risk. Seeking to leverage on all my risk related skills and leadership capabilities to help a forward-thinking organization enhance its risk management framework to ensure regulatory compliance which will help drive a sustainable growth.
Evaluate the likelihood and impact of identified pure risk of clients and develop strategies to manage, reduce…
• Stay updated on new regulations from the regulator that may affect my work and the organization
• Create and update risk management policies and procedures\ Continuously monitoring risk exposures
• Makes sure all legitimate claims are paid on time and Workmen’s Claims are well computed.
• Scheduling and attending meetings with brokers to resolve all outstanding issues
• Building and maintaining good business relationship with the brokers and direct clients.
• Having various presentations to explain relevant matters to staff
• Time management and using underwriting software and tools
• Handle unique or complex cases that require tailored underwriting decisions.
• Find solutions for high-risk applicants or situations while protecting the company’s interest
• Help clients understand the reasoning behind underwriting decisions and policy terms
Acting in the best interest of clients by providing unbiased advice and ensuring transparency in all transactions
• As a broker, I made sure clients get fair treatment from insurance companies and most appropriate policy
• Was keeping up to date with changes in the insurance market, new products, regulations and emerging risk
• Providing continuous support to clients, periodically reviewing clients insurance coverage, assisting with claims
• Negotiating with multiple insurance companies to secure best coverage.
• Working with insurance underwriters to create special insurance solutions for complex clients.
• Understand and assess the specific risks that the client faces, identify the type and level of insurance coverage
• Policy comparisons, coverage, costs and terms and conditions in a way that clients can easily understand
• Providing guidance on how to mitigate risk through various coverage options, review and adjust risk
Preparation of daily insurance reports
• Preparing of monthly reports
• Weekly insurance claims and renewal
• Interfacing with new clients and solving their insurance premium issue
• Solving customers problems in relation to their motor claims
• Weekly departmental reports
• Preparing claims files and completing the facing sheets
• Assisting customers to get the insurance they want
Prepared payments vouchers and cheques
• Back Office Operations and Customer Service Operations
• Entered transactions in the general ledger
Familiarity with risk assessment tools, software…
Understanding and managing emotions
Software proficiency
Multitasking and great interpersonal skills
Familiar with risk assessment tools
Interpreting data, trends etc
Addressing and resolving disagreements
Writing detailed reports & policies