Miriam Prempeh
Montreal,QC
Summary
Enthusiastic and hands-on professional with experience in supporting and growing small businesses. While working with Yanksfam Enterprise, I handled everything from inventory and budgeting to customer service, helping streamline operations and improve customer satisfaction. My role as Social Media Manager at SlideIn Ghana allowed me to blend creativity with strategy, driving brand awareness and engagement across social platforms. Through targeted campaigns and consistent branding, I helped boost both online presence and sales. I’m passionate about using digital tools and practical business skills to support growth, build customer loyalty, and make a meaningful impact in any business setting.
Overview
3
3
years of professional experience
Work History
Shop Attendant
Yanksfam Enterprise
06.2021 - 03.2024
- Assisted in daily operations, inventory management, and customer service, improving overall efficiency and customer satisfaction.
- Supported budgeting and financial tracking, helping to maintain accurate records and optimize expenses.
- Developed marketing materials and managed customer outreach efforts, contributing to a steady increase in local clientele.
- Provided input on product sourcing and selection, enhancing the variety and quality of products offered to meet customer demands.
- Implemented basic digital marketing tactics, such as creating business profiles on social media, to expand brand visibility and attract new customers.
Volunteer
Slidein Ghana
04.2023 - 05.2023
- Developed and implemented social media strategies, increasing SlideIn Ghana's follower base by 40% in six months.
- Curated engaging content, including product showcases, customer testimonials, and brand storytelling, driving a 25% boost in customer engagement.
- Collaborated with local influencers and used targeted hashtags to enhance brand visibility, leading to a significant increase in web traffic and sales.
- Established a consistent brand voice across Instagram, Facebook, and Twitter, fostering stronger customer relationships and loyalty.
- Spearheaded a user-generated content campaign, resulting in a 15% growth in repeat customers and reinforcing community engagement.
Education
M.D. - Computer Security Analyst
Trebas Institute
Montreal,Quebec09.2026
Skills
- Patience and Empathy
- Reliability and punctuality
- Cash handling proficiency
- Upselling strategies
- Cleanliness and hygiene
- Cleaning procedures
- Hand-tool proficiency
- Heavy Lifting
- Waste disposal
- Loading and unloading
- Workplace Cleanliness
Hobbies
- Swimming
- Dancing
- Reading
Languages
English
Bilingual or Proficient (C2)
Timeline
Volunteer
Slidein Ghana
04.2023 - 05.2023
Shop Attendant
Yanksfam Enterprise
06.2021 - 03.2024
M.D. - Computer Security Analyst
Trebas Institute
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