Enock BUABENG
Kade
Summary
Proven Administrative Assistant with a track record of enhancing office operations through expert handling of customer inquiries and robust data management skills. At Buabeng Gold Buying and Refining Enterprise, I streamlined communication and improved client relationships, achieving a 20% increase in operational efficiency. Skilled in Microsoft Office and fostering professional relationships, I excel in fast-paced environments.
Overview
5
5
years of professional experience
Work History
Administrative Assistant
Buabeng Gold Buying and Refining Enterprise.
01.2023 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed filing system, entered data and completed other clerical tasks.
- Coordinated travel arrangements for staff, ensuring cost-effective and timely accommodations and transportation.
- Maintained inventory of office supplies and placed orders.
Administrative Assistant
Little Seed Investment Ghana.
01.2020 - 12.2022
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed filing system, entered data and completed other clerical tasks.
- Coordinated travel arrangements for staff, ensuring cost-effective and timely accommodations and transportation.
- Maintained inventory of office supplies and placed orders.
Education
West African Examination Council Certificate - General Arts
Kade Senior High Technical School
Kade, Ghana 09.2020
Skills
- Customer service
- Data entry
- Computer skills
- Office administration
- Supervising staff
- Internet research
- Microsoft PowerPoint
- Documentation and reporting
- Recordkeeping
- Microsoft Word
- Verbal communication
- Multi-line phone systems
Languages
English
Upper intermediate (B2)
Timeline
Administrative Assistant
Buabeng Gold Buying and Refining Enterprise.
01.2023 - Current
Administrative Assistant
Little Seed Investment Ghana.
01.2020 - 12.2022
West African Examination Council Certificate - General Arts
Kade Senior High Technical School
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