Enoch Kwesi Otoo
Tema,AA
Summary
Dynamic sales professional with a proven track record at Adom Mbroso Cold Stores, enhancing client satisfaction and increasing sales revenue through effective upselling and cross-selling. Skilled in Microsoft Office, Tally and IBM SPSS, demonstrating exceptional teamwork, problem-solving abilities, and financial acumen. Achieved significant account growth by leveraging analytical skills and collaborative efforts.
Overview
8
8
years of professional experience
Work History
Sales Representative
Adom Mbroso Cold Stores
09.2018 - Current
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Used spreadsheets to track data and produce charts.
- Reconciled bank statements monthly, identifying discrepancies for prompt resolution.
- Maintained confidentiality of sensitive financial data, adhering to company policies and industry best practices.
- Enhanced financial accuracy by assisting with the preparation of monthly financial statements and reports.
- Managed expense reporting process ensuring timely reimbursements while maintaining adherence to company policies.
Customer Sales Assistant
Agricultural Development Bank
05.2017 - 08.2017
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Responded to customer requests for products, services, and company information.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
Education
High School Diploma -
KNUST Senior High School
Kumasi, Ghana07-2014
Skills
- Microsoft office
- IBM SPSS
- Tally
- Teamwork and collaboration
- Time management
- Problem-solving
Hobbies
- Networking
- Tabletop gaming
- Board game nights
- Team sports
- Taking online classes
- Collecting data
- Cybersecurity
- Video games
Languages
English
Beginner (A1)
Hobbies
- Networking
- Team sports
- Board game nights
- Taking online classes
- Cybersecurity
- Video games
- Researching
- Reading professional books or articles
Timeline
Sales Representative
Adom Mbroso Cold Stores
09.2018 - Current
Customer Sales Assistant
Agricultural Development Bank
05.2017 - 08.2017
High School Diploma -
KNUST Senior High School
Similar Profiles
Benjamin PihamaBenjamin Pihama
Warehouse Forklift Operator at Riverside cold storesWarehouse Forklift Operator at Riverside cold stores
MUHAMMAD QAYUM HASSANMUHAMMAD QAYUM HASSAN
Quality Control Inspector at Lenswood Cold StoresQuality Control Inspector at Lenswood Cold Stores
Nadeesh AnandaNadeesh Ananda
Production Assistant at Ceylon Cold storesProduction Assistant at Ceylon Cold stores