ENOCH KWAKU GYAMFI
Accra
Summary
Energetic and detail-focused with strong aptitude for customer service and financial accuracy. Possesses foundational knowledge in cash handling and transaction processing, coupled with solid mathematical skills. Capable of delivering precise and reliable service to enhance customer satisfaction and operational efficiency.
Overview
7
7
years of professional experience
Work History
Mobile Banker
TVSS Savings and Loans
01.2020 - 11.2023
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Ensured accuracy in financial transactions, reconciled cash with receipts daily.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
Assistant Teller (Field Cashier)
Beige Capital Savings and Loans
01.2017 - 12.2019
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Reconciliation of weekly mobilization, Maintained general ledgers and financial statements.
- Prepared statistical, financial and accounting reports on monthly basis.
Education
Bachelor of Science - Computer Science
Accra Technical University
Accra, Ghana09-2024
Associate of Applied Science - Computer Science (Higher National Diploma)
Accra Technical University
Accra, Ghana09-2022
High School Diploma -
New Juaben College of Commerce (Business)
Koforidua, Ghana07-2015
Skills
- Financial record keeping
- Rapid data entry skills
- Accounting systems and software
- Ledger and balance sheet entry
- MS office proficient
- Excellent time management skills
- Strong work ethic
- Able to work with little or no supervision
- Attention to Detail skills
- Able to Work under pressure
Timeline
Mobile Banker
TVSS Savings and Loans
01.2020 - 11.2023
Assistant Teller (Field Cashier)
Beige Capital Savings and Loans
01.2017 - 12.2019
Bachelor of Science - Computer Science
Accra Technical University
Associate of Applied Science - Computer Science (Higher National Diploma)
Accra Technical University
High School Diploma -
New Juaben College of Commerce (Business)
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