Summary
Overview
Work History
Education
Skills
Timeline
Generic

TINA-LENA MERCEDES VITO

Accra

Summary

Dedicated to customer satisfaction and work, enjoy learning to increase skills from every opportunity available. Analytical skills and considerable knowledge in customer relations. Service to humanity is my priority.

Overview

3
3
years of professional experience

Work History

Purchasing Officer

R.B.A Goodness Mart
01.2022 - 11.2023
  • Computed and created purchase orders to monitor stock levels, verify purchase requisitions and expedite customer orders.
  • Fostered strong relationships with internal stakeholders by providing timely updates on procurement activities and addressing any concerns promptly.
  • Negotiated favorable payment terms with suppliers, resulting in improved cash flow management for the company.
  • Streamlined procurement processes for increased efficiency and cost savings by implementing effective negotiation strategies.
  • Managed supplier contracts to ensure compliance with company policies and legal requirements, safeguarding against potential risks.
  • Reviewed order updates to identify best practices aligned with corporate goals.
  • Tracked inventory shipments and prepared spreadsheets detailing item information.

Warehouse Manager

R.B.A Goodness Mart
01.2022 - 11.2023
  • Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
  • Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
  • Boosted customer satisfaction through timely order fulfillment and accurate inventory tracking.
  • Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
  • Collaborated closely with sales department to address any issues related to product availability or shipment delays.

Shop Attendant

R.B.A Goodness Mart
01.2021 - 01.2022
  • Aided customers with inquiries regarding products, store promotions, or special offers to enhance their shopping experience.
  • Provided excellent customer service, consistently receiving positive feedback from customers.
  • Enhanced customer satisfaction by providing friendly and efficient service at the register.
  • Collaborated with management to implement promotional displays that led to increased sales figures for targeted items.

Education

High School Diploma -

Awudome Senior High
Tsito
05.2020

Skills

  • Purchase Order Management
  • Logistics Coordination
  • Report Preparation
  • Good Team Work
  • High Personal Integrity
  • Good Interpersonal Relation

Timeline

Purchasing Officer

R.B.A Goodness Mart
01.2022 - 11.2023

Warehouse Manager

R.B.A Goodness Mart
01.2022 - 11.2023

Shop Attendant

R.B.A Goodness Mart
01.2021 - 01.2022

High School Diploma -

Awudome Senior High
TINA-LENA MERCEDES VITO