ENOCH ADU
INFORMATION TECHNOLOGY OFFICER
Accra,Accra
Summary
Candidate who is organized and dependable and who manages various priorities with a positive attitude. Willingness to take on more duties in order to achieve team goals. Detail-oriented team player with excellent organizational skills. Capability to manage numerous projects at once with high precision. Seeking and retaining a full-time work that provides professional challenges while leveraging interpersonal skills, great time management, and problem-solving abilities. Successful in optimizing security standards, enhancing planning procedures, and managing system installation. Knowledgeable in disaster recovery planning, roadmapping, and team development. Senior-level IT executive with 4 years of complicated program management and product development experience to assist IT operations. Experience in successful IT deployment and presentation to key stakeholders. Coordination of project activities to avoid risks and handle technical challenges while giving IT budget
Overview
5
5
years of professional experience
1
1
Certification
2
2
years of post-secondary education
Work History
Information Technology Officer
ACCRA METROPOLITAN ASSEMBLY
08.2018 - 10.2023
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Led agile teams to deliver products quickly and to respond to user requirements.
- Identified computer hardware and network system issues, performing troubleshooting techniques for remediation.
- Worked closely with vendors and technology partners on integrations, infrastructure and enterprise solutions.
- Resolved workflow issues to optimize team productivity and improve delivery times.
- Built IT infrastructure to support key business strategies and evolving processes.
- Determined best methods for IT to support key business objectives.
- Aligned IT solutions and deliverables with company strategic vision.
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Managed time efficiently in order to complete all tasks within deadlines.
- Excellent communication skills, both verbal and written.
- Worked flexible hours across night, weekend and holiday shifts.
- Worked well in a team setting, providing support and guidance.
- Reduced costs by 30% through effective mediation of various agreements.
Education
High School Diploma -
GHANA INSTITUTE OF MANAGEMENT AND PUBLIC ADMIN.
Accra, Ghana 05.2011 - 08.2013
Skills
- Disaster Recovery
- Network Administration
- Technical Support
- Equipment Procurement
- User Support
- IT Service Management
- ITIL Framework
- Ensure adequate antivirus protection & solutions are maintained and updated
- Hardware and Software Monitoring
- Local Area Network (LAN)
- Device Setup
- Client Relationships
- Network Intelligence
- Troubleshoot Malfunctions
- Computer System Diagnostics Software
- Computer Hardware Knowledge
- Technical Solutions Development
- Network Hardware and Software Maintenance
- Data Recovery
- Client Requirements
- Budget Administration
- Network Infrastructure Support
- Installing New Hardware
Certification
INFORMATION TECHNOLOGY
Section name
I spend my leisure time watching football and reading books to help me get better at what I do
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Information Technology Officer
ACCRA METROPOLITAN ASSEMBLY
08.2018 - 10.2023
High School Diploma -
GHANA INSTITUTE OF MANAGEMENT AND PUBLIC ADMIN.
05.2011 - 08.2013
INFORMATION TECHNOLOGY
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