Dedicated administrative professional with successful field experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
12
12
years of professional experience
Work History
Administrative Assistant
HAPPY SUN SERVICES LLC
01.2021 - 12.2022
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Executed record filing system to improve document organization and management.
Scheduled office meetings and client appointments for staff teams.
Sorted and distributed office mail and recorded incoming shipments for corporate records.
Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
Handled client correspondence and tracked records to foster office efficiency.
Monitored supervisor's work calendar and scheduled appointments, meetings and travel.
Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.
Processed invoices and expenses using QuickBooks to facilitate on-time payment.
Maintained staff directory and company policy handbook for human resources department.
Edited subcontractor proposals, project punch lists, transmittals and memorandums for organizational support.
Policy Advisor on Community Development
GLOBAL EDUCATION AND JOINT STOCK CO LTD
02.2019 - 01.2021
Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Carried out day-day-day duties accurately and efficiently.
Demonstrated respect, friendliness and willingness to help wherever needed.
Worked flexible hours; night, weekend, and holiday shifts.
Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
Maintained energy and enthusiasm in fast-paced environment.
Proved successful working within tight deadlines and fast-paced atmosphere.
Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Exceeded goals through effective task prioritization and great work ethic.
Community Development Coordinator
MINISTRY FOR LOCAL GOVERNMENT
05.2014 - 07.2017
Communicated effectively with all different personalities and people in various job positions by being courteous, enthusiastic and offering clear feedback.
Developed short- and long term community development strategies to draw businesses and consumers to rural areas.
Coordinated inspections for multi-family rental
Worked with senior case managers to coordinate team development activities and trainings.
Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Coordinated individual referrals to obtain community services, advocated for client needs and resolved roadblocks.
Conducted online and in person research to identify community development opportunities
Youth Coordinator on Agriculture
USAID/VOCA ADANCA II - YOUTH EMPOWERMENT
Bolgatanga , GHANA
06.2011 - 07.2012
Organized and detail-oriented with a strong work ethic.
Developed and maintained courteous and effective working relationships.
Demonstrated leadership skills in managing projects from concept to completion.
Proven ability to develop and implement creative solutions to complex problems.
Developed strong communication and organizational skills through working on group projects.
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Demonstrated creativity and resourcefulness through the development of innovative solutions.
Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
Education
Bachelor of Science - MASTER IN BUSINESS ADMINISTRATION
PARK UNIVERSITY
KANSAS CITY, USA
07.2025
Bachelor of Arts - DEVELOPMENT EDUCATION
UNIVERSITY FOR DEVELOPMENT STUDIES
TAMALE, GHANA
07.2017
Associate of Arts - DEVELOPMENT EDUCATION
UNIVERSITY FOR DEVELOPMENT STUDIES
WA, GHANA
11.2014
GED -
KUMASI SECONDARY TECHN. HIGH SCH
KUMASI, GHANA
04.2008
Skills
Back Office Operations
Report Transcription
Employee Training
Records Preparation
Training and Development
Time Management
Project Planning
Schedule Management
Negotiation
Accounting Support
Timeline
Administrative Assistant
HAPPY SUN SERVICES LLC
01.2021 - 12.2022
Policy Advisor on Community Development
GLOBAL EDUCATION AND JOINT STOCK CO LTD
02.2019 - 01.2021
Community Development Coordinator
MINISTRY FOR LOCAL GOVERNMENT
05.2014 - 07.2017
Youth Coordinator on Agriculture
USAID/VOCA ADANCA II - YOUTH EMPOWERMENT
06.2011 - 07.2012
Bachelor of Science - MASTER IN BUSINESS ADMINISTRATION
PARK UNIVERSITY
Bachelor of Arts - DEVELOPMENT EDUCATION
UNIVERSITY FOR DEVELOPMENT STUDIES
Associate of Arts - DEVELOPMENT EDUCATION
UNIVERSITY FOR DEVELOPMENT STUDIES
GED -
KUMASI SECONDARY TECHN. HIGH SCH
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