EMMNANUELLA BOATEMAA BOATENG
Accra
Summary
Dedicated and passionate job seeker with strong organizational skills, eager to gain valuable experience while contributing to team success. Committed to helping an organization achieve its goals by leveraging interpersonal skills, exceptional time management, and effective problem-solving abilities. Seeking professional challenges that will foster growth and development.
Overview
5
5
years of professional experience
Work History
Accounting Assistant
University Of Ghana Medical Centre
11.2023 - Current
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
- Managed high-volume invoice processing tasks while consistently meeting tight deadlines for vendor payments.
- Expedited invoice processing with effective communication between internal departments and external vendors..
- Maintained strict confidentiality of sensitive financial data, protecting company integrity and privacy rights of individuals involved.
- Contributed to the development of a positive work environment, fostering strong relationships with colleagues and supervisors.
- Collaborated with team members on special projects, contributing valuable insights and problem-solving skills.
- Managed accounts payable and receivable, ensuring timely processing of invoices and payments.
- Enhanced client relations by promptly resolving invoice discrepancies.
Secretary
Amasha Eye Care Center
01.2020 - 10.2023
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
- Promoted a positive image of the organization through clear communication both internally with colleagues and externally with clients.
- Maintained executive appointment schedules by planning and scheduling meetings, conferences, and teleconferences.
- Managed sensitive and confidential information with discretion, upholding integrity of executive communications.
- Assisted coworkers and staff members with special tasks on daily basis.
Sales Representative
Naddy
06.2019 - 02.2020
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
- Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
- Exceeded sales targets through effective planning and goal setting.
- Boosted team morale and productivity by leading weekly sales strategy meetings.
Education
Diploma - Business Administration
Accra Technical University
02.2024
WASSCE - BUSINESS
Apam Senior High School
06.2019
Skills
- Customer Service
- Data inputting
- Administrative Support
- Attention to Detail
- Data Analysis
- File and database management
- Presentation Development
- Microsoft Office
- Time Management
- Proactive and Self-Motivated
- Relationship Building
Languages
English
Upper intermediate (B2)
Ga
Upper intermediate (B2)
Twi
Upper intermediate (B2)
French
Elementary (A2)
Additional Information
References
1. Dr. Afia Yeboah(Optometrist, Amasha) - 0246676184
2. Dr. Michael Chanalu Damah( Otolaryngologist, UGMC) - 0206300561
3. Christian Atiemo (Billing Supervisor, UGMC) - 0547289624
4. Isaac Acheampong(Lecturer, ATU) - 0243988924
5. Jerry France( Supervisor, Big J Ent.) - 0244146736
Timeline
Accounting Assistant
University Of Ghana Medical Centre
11.2023 - Current
Secretary
Amasha Eye Care Center
01.2020 - 10.2023
Sales Representative
Naddy
06.2019 - 02.2020
Diploma - Business Administration
Accra Technical University
WASSCE - BUSINESS
Apam Senior High School
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