Emmanuel Okyere Diabene
Summary
Proven Restaurant Waiter with a track record of enhancing customer satisfaction through exceptional service and maintaining cleanliness, showcased at Holy Trinity Spa And Health Farm. Skilled in menu memorization and food safety awareness, adept at fostering positive dining experiences and efficiently addressing guest needs. Demonstrates strong memory retention and service quality, significantly improving guest flow and satisfaction.
Overview
9
9
years of professional experience
Work History
Restaurant Waiter
Sanku
12.2021 - Current
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
Restaurant Waiter
Holy Trinity Spa And Health Farm
Voltag Region Ghana
06.2015 - 05.2020
- Balanced excellent customer service with efficient task completion by multitasking effectively throughout each shift.
- Addressed guest concerns promptly and professionally, fostering a positive dining atmosphere.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Demonstrated knowledge of diverse menu offerings, guiding guests towards optimal meal choices based on preferences or dietary requirements.
Education
H'mount Sinai Senior High School
Akropong AkwapimSkills
- Order Taking
- Cleanliness
- Service Quality
- Table Setting
- Food safety awareness
- Memory retention
- Wine pairing
- Menu Memorization
- Order Accuracy
Languages
English
Advanced (C1)
Refrence
Sophia padova
+233200117127
Ass manager
sophire.jade@gmail.com
Eva Tonyire
+233264805552
Human Resources Santoku
evatonoyire@gmail.com
Timeline
Restaurant Waiter
Sanku
12.2021 - Current
Restaurant Waiter
Holy Trinity Spa And Health Farm
06.2015 - 05.2020
H'mount Sinai Senior High School