Emmanuel Linus Kweku Benyah
Tarkwa
Summary
Highly skilled in managing network and computer systems, with proven background in troubleshooting, software installation, and maintaining IT infrastructure. Known for strong problem-solving capabilities and ability to optimize system performance for enhanced operational efficiency. Demonstrated success in implementing security measures to protect data and network access. Made significant improvements in system reliability and user satisfaction through strategic planning and effective communication.
Overview
2
2
years of professional experience
Work History
Network Administrator (National Service)
Ghana Grid Company Ltd.
Takoradi
2023.12 - 2024.09
- Configured and maintained routers, switches, firewalls, wireless networks and other network devices.
- Installed, configured, upgraded and troubleshot hardware components such as servers, PCs and printers.
- Performed data backup operations on a regular basis to ensure the security of critical information.
- Responded quickly to user requests for assistance with computer or network problems.
- Maintained inventory records of all hardware components used in the network environment.
- Worked closely with end users to solve problems related to hardware and software.
- Monitored system performance to ensure availability of all services and systems to authorized users.
IT Support Specialist(Intern)
Adamus Resource Limited (Nzema Gold Mine)
Essiama
2022.12 - 2023.01
- Provided technical support to clients via phone, email, and remote access.
- Configured workstations, networks, servers and printers for end users.
- Installed software applications as requested by customers.
- Resolved network connectivity issues with routers and switches.
- Trained new employees on the use of computer systems and programs.
Education
Bachelor of Science - Information Technology
Ghana Communication Technology University
Tesano-Accra2024-07
Diploma - Information Technology
Ghana Communication Technology University
Tesano-Accra2021-07
Skills
- Performance Improvements
- Network Security Management
- Technical Support
- Network repairs and maintenance
- Computer systems installation
- System Upgrades
Languages
English
First Language
English
Proficient (C2)
C2
Twi
Proficient (C2)
C2
Fante
Proficient (C2)
C2
References
References available upon request.
Timeline
Network Administrator (National Service)
Ghana Grid Company Ltd.
2023.12 - 2024.09
IT Support Specialist(Intern)
Adamus Resource Limited (Nzema Gold Mine)
2022.12 - 2023.01
Bachelor of Science - Information Technology
Ghana Communication Technology University
Diploma - Information Technology
Ghana Communication Technology University
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