EMMANUELLA MAKAFUI EUGENIA TAYVIAH
ACCRA,GHANA
Summary
Dynamic professional with a strong foundation in leadership skills and problem-solving abilities, adept at utilising the Microsoft Office Suite for efficient financial reporting. Known for resourcefulness and a commitment to excellence, consistently delivering results that drive organisational success. Aspires to leverage expertise in financial analysis to contribute to strategic business growth.
Overview
8
8
years of professional experience
Work history
National service person
GHANA REVENUE AUTHORITY
Accra, Greater Accra Region
09.2024 - 09.2025
- Completed administrative duties promptly resulting in efficient record-keeping procedures.
- Coordinated events that resulted in positive company exposure.
- Assisted in coordination of operations, ensured smooth functioning.
- Prepared financial statements with high attention to detail; minimized accounting errors.
Sales assistant
EMMANUEL REF AND TRADING ENTERPRISE
ACCRA, GHANA
01.2020 - 11.2022
- Built strong relationships with regular customers for repeat business.
- Assisted customers with product selection for optimal satisfaction.
- Resolved customer complaints and process issues with proactive problem-solving skills..
PHOTOGRAPHY CLUB LEADER
GHANA CHRISTIAN INTERNATIONAL HIGH SCHOOL
DODOWA, GHANA
06.2018 - 06.2020
- Maintained proper care of photography gear preventing unnecessary damage or loss.
- Conducted research for innovative photography techniques, staying ahead in industry trends.
- Maintained professional photography gear, ensuring readiness for any assignment.
VOLLEY BALL TEAM MANGER
GHANA CHRISTIAN INTERNATIONAL HIGH SCHOOL
DODOWA
01.2018 - 06.2020
- Facilitated weekly meetings to discuss progress on projects, deadlines, objectives and concerns.
- Handled players grievances to maintain harmony within the workforce.
- Fostered a positive work environment through effective communication and conflict resolution tactics.
- Implemented staff Rota schedules to ensure adequate coverage during peak times.
Education
Master of Business Administration - ACCOUNTING AND FINANCE
University of Professional Studies, Accra (UPSA)
GHANA 08.2024 -
Bachelor of Business Administration - BUSINESS ADMINISTRATION
University of Professional Studies, Accra (UPSA)
GHANA 08.2020 - 09.2024
Diploma of Higher Education - WEST AFRICAN SECONDARY SCHOOL CERTIFICATE
GHANA CHRISTIAN INTERNATIONAL SCHOOL
DODOWA,ACCRA 09.2017 - 06.2020
ST. PAUL'S LUTHERAN SCHOOL
GHANA 09.2013 - 06.2017
Skills
- Leadership skills
- Microsoft Office Suite
- Resourcefulness
- Financial reporting
- Problem Solving skills
Languages
English
Intermediate
Ewe
Intermediate
French
Beginner
Affiliations
- Listening to music
- Organizing events
- Learning new skills
- Cooking
- Photography
Accomplishments
1. As a sales assistant, I introduced a customer feedback and satisfaction tracking system, enabling data- driven decisions that strengthened client loyalty and boosted sales revenue by 25% in the 2021/2022 financial year.”
2. Coordinated and supported departmental events that increased company exposure, engaging over 200 stakeholders and improving public awareness of GRA initiatives.
3. Best Volleyball Team Manager Award, 2020
References
1. Peter Darrah, HEAD MANAGER
GRA, LEGON
0244592866
2.DOREEN AMPONG
GRA
0244838113
3. MR. SAMUEL KWASI APPIAH
CRO, GRA
0267093331
Timeline
National service person
GHANA REVENUE AUTHORITY
09.2024 - 09.2025
Master of Business Administration - ACCOUNTING AND FINANCE
University of Professional Studies, Accra (UPSA)
08.2024 -
Bachelor of Business Administration - BUSINESS ADMINISTRATION
University of Professional Studies, Accra (UPSA)
08.2020 - 09.2024
Sales assistant
EMMANUEL REF AND TRADING ENTERPRISE
01.2020 - 11.2022
PHOTOGRAPHY CLUB LEADER
GHANA CHRISTIAN INTERNATIONAL HIGH SCHOOL
06.2018 - 06.2020
VOLLEY BALL TEAM MANGER
GHANA CHRISTIAN INTERNATIONAL HIGH SCHOOL
01.2018 - 06.2020
Diploma of Higher Education - WEST AFRICAN SECONDARY SCHOOL CERTIFICATE
GHANA CHRISTIAN INTERNATIONAL SCHOOL
09.2017 - 06.2020
ST. PAUL'S LUTHERAN SCHOOL
09.2013 - 06.2017
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