Microsoft Office Suite
EMMANUEL KWABENA ASAMOAH
Operations & Administrative Associate
Accra,AA
Summary
Adaptable, self-motivated professional with experience in technical support, teaching assistance, and operations work. Recognized for multitasking and collaboration, with a focus on solving system issues and supporting reliable service.
Overview
6
6
Certifications
3
3
years of professional experience
Work History
Teaching Assistant
University of Ghana, Legon
11.2025 - 10.2026
- Facilitated tutorials by clarifying concepts, guiding discussions, and reinforcing course objectives.
- Prepared instructional resources, including handouts, slides, and practice exercises for students.
- Graded assignments and quizzes, maintaining accuracy and consistency with academic standards.
- Responded to student questions during office hours, providing timely academic support and guidance.
- Collaborated with fellow teaching assistants to create a consistent and supportive learning environment for students.
Technical Support & Systems Troubleshooting
Freelance / Peer Support
01.2024 - Current
- Administered Windows operating system deployments through installation, re-installation, and configuration setup for students and colleagues.
- Diagnosed and resolved complex hardware and driver issues to restore system functionality and device compatibility.
- Diagnosed and resolved critical boot failures by correcting missing login screens, startup errors, and user authentication issues.
- Adapted quickly to changing priorities while maintaining high productivity in a busy workplace.
- Self-motivated, with a strong sense of personal responsibility.
Operations & Production Intern
NEWDAY INDUSTRIES LIMITED
03.2024 - 06.2024
- Improved overall productivity within the team through consistent punctuality, dedication, and active participation in all aspects of production operations.
- Collaborated with team members to support smooth daily operational execution.
- Followed standard operating procedures, maintaining clean and organized work areas.
- Gained hands-on experience with various production equipment and ensured proper usage.
Education
Google IT Support Professional Certificate -
Coursera
Coursera (Online) 05.2001 -
Supply Chain Management Specialization - Supply Chain Logistics And Supply Chain Operations
Coursera
Coursera (Online) 05.2001 -
Google Cybersecurity Professional Certificate -
Coursera
Coursera (Online) 05.2001 -
Bachelor of Arts - Sociology And Linguistics
University of Ghana, Legon
Accra, Ghana 05.2001 -
Skills
Teamwork and collaboration
Time management
Problem Solving
Attention to Details
Multitasking
Public Speaking
Customer service
Software
Google Workspace
IT Support
Data Entry and Analysis
Certification
Supply Chain Operation, Coursera
Timeline
Teaching Assistant
University of Ghana, Legon
11.2025 - 10.2026
Operations & Production Intern
NEWDAY INDUSTRIES LIMITED
03.2024 - 06.2024
Technical Support & Systems Troubleshooting
Freelance / Peer Support
01.2024 - Current
Google IT Support Professional Certificate -
Coursera
05.2001 -
Supply Chain Management Specialization - Supply Chain Logistics And Supply Chain Operations
Coursera
05.2001 -
Google Cybersecurity Professional Certificate -
Coursera
05.2001 -
Bachelor of Arts - Sociology And Linguistics
University of Ghana, Legon
05.2001 -