Summary
Overview
Work History
Education
Skills
References
Presentations
Trainings attended
Personal Information
Accomplishments
Languages
Timeline
Generic
Emmanuel Baba Anaba

Emmanuel Baba Anaba

Tamale

Summary

Dynamic energy efficiency professional with a proven track record at the Energy Commission, adept at enforcing compliance and conducting market surveillance. Skilled in Environmental Impact Assessment and team management, I excel in fostering collaboration and driving initiatives that enhance operational performance and customer satisfaction. Committed to sustainable practices and innovative solutions.

Overview

21
21
years of professional experience

Work History

Senior Officer, Energy Efficiency Regulation

Energy Commission Ghana
Accra
05.2025 - Current
  • Orchestrate project coordination efforts to optimize resource management.
  • Author impactful proposals that capture stakeholders' interest.
  • Execute data entry and analysis processes to maintain data integrity.
  • Create detailed reports to present analysis results, and strategic recommendations.

Lead - Energy Efficiency Inspection and Enforcement

Energy Commission
Takoradi Port
07.2020 - 04.2025
  • Manage and lead Energy Commission operations at the Takoradi Port.
  • Enforce the ban on incandescent filament bulbs, used refrigerating and air conditioning appliances (L.I-1932).
  • Enforce standards and labelling of new fridges, air conditioners, solar modules and energy saving lamps imported into the country (LI-1815, LI-1958 and LI-2353).
  • Carry out inspection on export of charcoal-from production point to the exit at the port.
  • Conduct market surveillance within the western region enclave on regulated appliances under L.I-1958, L.I-1815 and L.I-2353.

Energy Efficiency and Compliance Officer

Energy Commission
Tema
01.2017 - 07.2020
  • To enforce the ban on used fridges and air conditioners (L.I-1932).
  • Enforce standards and labelling of new fridges, air conditioners, solar modules, energy saving lamps imported into the country (LI-1815, LI-1958 and LI-2353).
  • Carry out inspection on export of charcoal-from production point to the exit at the port.

Training Facilitator

Millicom Ghana Limited (Tigo Ghana)
05.2016 - 01.2017
  • Facilitates training for both new recruits and existing internal staff and other dealer partners; Some of the training courses facilitated include those on products, services and systems interface training, customer experience, consultative selling, grooming and leadership.
  • Prepares and organizes for all logistics and materials needed for training.
  • Ensure consistent evaluation of training programs using appropriate data analysis tools, identify weaknesses and make recommendations.

Store/ Branch Manager

Millicom Ghana Limited (Tigo Ghana)
01.2014 - 04.2016
  • Contributing to Tigo’s strategic goals.
  • Continually improving the present (and future) performance of Tigo Ghana.
  • Creating team spirit based on Tigo Values.
  • Stimulating innovation and consumer focus throughout the operation.
  • Monitoring day-to-day service delivery by Customer Service Executives and coaching, aiming for compliance with set targets and service excellence in order to achieve high customer satisfaction levels.

Manager of Bacchus Inn and Bacchus Live Game Centre

Bacchus Business Centre
Tamale
01.2011 - 01.2015
  • I had oversight and responsibility for the day-to-day running of the enterprise.

Customer Operations – (Tigo Customer Advisor)

Millicom Ghana Limited (Tigo Ghana)
03.2013 - 12.2013
  • Providing exceptional customer experience to subscribers.
  • Introducing, explaining and cross-selling of company’s products and services to subscribers.
  • Writing and submitting daily reports.

Customer Operations –- (Call Center Executive)

Millicom Ghana Limited (Tigo Ghana)
09.2012 - 02.2013
  • Being abreast with the products and services that the company provides as well as acquainting and advising customers accurately on them.
  • Providing first time resolution of customers’ issues and escalating their issues to the appropriate quarters to handle where necessary.
  • Correct qualification of calls handled to help the company pull out main challenges to tackle.

Field Officer - National Service Personnel

Environmental Protection Agency
Northern Region
10.2010 - 07.2011
  • Conducting Environmental Impact Assessment (EIA) of existing and new projects.
  • Monitoring of the Ghana Environmental Management Project (GEMP).
  • Creating Environmental awareness and sensitization in second cycle schools in the Northern region of Ghana.
  • Monitoring environmental compliance by Agri-business industries.

Assistant Project Officer- “Voice and Vision on Climate Change”

SEND-Ghana
Tamale
01.2009 - 12.2009
  • Played a key role in organizing a series of regional and national forums for civil society organizations to develop a communique in the run-up to the 2009 United Nations Climate Change Conference in Copenhagen.

Team leader for Third Trimester Field Practical Programme

University for Development Studies
New Konkrompe
01.2007 - 12.2009
  • As the leader of the research team, I supervised the development of a comprehensive community profile research document to enhance and inform policy decisions, and the development of the target community.

Professional Teacher

Ghana Education Service
Savelugu-Nanton District
01.2004 - 01.2006
  • As a pupil teacher, I groomed, guided, mentored, and imparted knowledge and skills to students from lower primary to upper primary pupils.
  • Created a positive learning environment that encouraged active participation from all students.
  • Prepared and graded subject tests for students.
  • Instructed students in reading, writing, math, science, and social studies.

Education

Master of Science - Energy And Sustainable Management - Distinction

Kwame Nkrumah University of Science Technology
Ghana
01.2020

Bachelor of Arts - Integrated Development Studies (Environment and Resource Studies Option)

University for Development Studies
01.2010

Teacher’s Certificate “A” -

Bagabaga Teacher Training College
01.2004

Senior Secondary School Certificate -

Kalpohin Senior Secondary School
Tamale, Ghana
01.2000

Junior Secondary School Certificate -

Presby Junior Secondary School
Bolgatanga, Ghana
01.1997

Presby Primary School -

Bolgatanga, Ghana
01.1994

Nangodi Primary School -

Upper East Region, Ghana
01.1993

Skills

  • Personal drive and initiative
  • Good interactive skills
  • Courtesy and a hospitable attitude
  • Patience
  • Good organizational skills
  • Conflict management
  • Good sportsmanship
  • Good computer skills
  • Microsoft Office
  • Geographic Information System (GIS)
  • Remote sensing data acquisition
  • Environmental Impact Assessment (EIA)
  • Community entry and exit skills
  • Knowledge of wind turbine technology
  • Teaching ability
  • Public speaking
  • Adaptability
  • Report writing skills
  • Team management skills
  • Market surveillance
  • Energy efficiency
  • Customer experience
  • Communication skills

References

  • Zan Hubert Nsor, Assistant Manager, Energy Commission, PMB Ministries Post Office, Accra, Ghana, +233-0242867902, zan1hubert@gmail.com
  • Richard Donkor, Manager, Energy Commission, PMB Ministries Post Office, Accra, Ghana, +233 243-276-820, donkor-r@energycom.gov.gh

Presentations

  • Implementation Challenges of Energy Efficiency, Standards, and Labelling: The Role of Stakeholders in Ghana, 12/01/21
  • A Geographic Information System (GIS) for Effective Road Network Management in the Wa Urban Area of the Wa Municipality, Upper West Region, Ghana, 06/01/10
  • The concept of carbon trading, 04/01/10
  • Research on the community profile, potentials, and challenges to the development of the New Konkrompe Community in the Atebubu-Amantin district of the Brong-Ahafo region of Ghana, 01/01/09

Trainings attended

  • 20th Energy Efficiency Policy Training Week, 04/07/25, Paris, France
  • 27th International Training Course (ITC) on Wind Turbine Technology and Applications, 10/04/23, Chennai, India
  • Energy Efficiency Training Week for Sub-Saharan Africa, October 14, 2019, Pretoria, South Africa
  • Project Management, Open2Study (Online Learning Center)
  • How to Become a Confident Trainer, Open2study (Online Learning Centre)
  • Consumer Postpaid Activation Training, Millicom Ghana Limited
  • Team building and management skills training, Millicom Ghana Limited
  • Leadership and Career Development Training, Millicom Ghana Limited
  • Time Management Training, Millicom Ghana Limited
  • Operational Excellence Training (SOLVE), Dexterity Academy
  • Tigo Customer Advisors Training, Millicom Ghana Limited
  • High-level policy dialogue on climate change, British Council Hall, Accra
  • Stakeholder Workshop on Climate Change, Centre for Pastoral Formation Hall, Tamale
  • Tracking of charcoal production, Energy Commission, and EPA
  • Workshop on Project Management, Monitoring and Evaluation, Modern City Hotel, Tamale
  • Workshop on Sustainable Land and Water Management Project, Modern City Hotel, Tamale

Personal Information

  • Passport number: G5441041
  • Date of Birth: 05/25/82
  • Nationality: Ghanaian
  • Marital Status: Single

Accomplishments

  • 2025 - Certificate of Training, International Energy Agency (Indicators and Evaluation course), Paris, France
  • 2023 - Certificate of Training, National Institute of Wind Energy (NIWE), Wind Turbine Technology and Applications – ITEC, Chennai, India
  • 2020 – Master of Science in Energy and Sustainable Management (Distinction), KNUST, Ghana
  • 2019 - Certificate of Training, International Energy Agency (Energy Efficiency in Emerging Economies), Pretoria, South Africa
  • 2010 - Second Class (Upper Division) Honors in Integrated Development Studies (Environment and Resource Studies Option), UDS, Ghana

Languages

English
First Language
English
Proficient (C2)
C2

Timeline

Senior Officer, Energy Efficiency Regulation

Energy Commission Ghana
05.2025 - Current

Lead - Energy Efficiency Inspection and Enforcement

Energy Commission
07.2020 - 04.2025

Energy Efficiency and Compliance Officer

Energy Commission
01.2017 - 07.2020

Training Facilitator

Millicom Ghana Limited (Tigo Ghana)
05.2016 - 01.2017

Store/ Branch Manager

Millicom Ghana Limited (Tigo Ghana)
01.2014 - 04.2016

Customer Operations – (Tigo Customer Advisor)

Millicom Ghana Limited (Tigo Ghana)
03.2013 - 12.2013

Customer Operations –- (Call Center Executive)

Millicom Ghana Limited (Tigo Ghana)
09.2012 - 02.2013

Manager of Bacchus Inn and Bacchus Live Game Centre

Bacchus Business Centre
01.2011 - 01.2015

Field Officer - National Service Personnel

Environmental Protection Agency
10.2010 - 07.2011

Assistant Project Officer- “Voice and Vision on Climate Change”

SEND-Ghana
01.2009 - 12.2009

Team leader for Third Trimester Field Practical Programme

University for Development Studies
01.2007 - 12.2009

Professional Teacher

Ghana Education Service
01.2004 - 01.2006

Master of Science - Energy And Sustainable Management - Distinction

Kwame Nkrumah University of Science Technology

Bachelor of Arts - Integrated Development Studies (Environment and Resource Studies Option)

University for Development Studies

Teacher’s Certificate “A” -

Bagabaga Teacher Training College

Senior Secondary School Certificate -

Kalpohin Senior Secondary School

Junior Secondary School Certificate -

Presby Junior Secondary School

Presby Primary School -

Nangodi Primary School -

Emmanuel Baba Anaba