Emmanuel Amoakwa Obeng
Tema
Summary
I am a seasoned professional with more than seven years of experience in data entry, hardware/network problems, and database administration. I'm excellent at maintaining data integrity, optimizing databases, and fixing technological problems. I am actively seeking more education to enhance my abilities and expertise as I strategically shift into the field of computer science. I'm well-known for my flexibility, quick learning, and unwavering dedication to professional development. I'm excited to use my seasoned expertise and developing computer science skills to propel success in fast-paced, innovative workplaces.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Head of Information Technology Department
Creator Schools Limited
09.2016 - Current
- Conducted regular audits of IT systems to identify areas requiring optimization or additional security measures.
- Co-ordinate activities with other work units or departments.
- Streamlined internal communication by introducing collaboration tools for cross-functional teams.
- Mentored junior IT staff, fostering a culture of continuous learning and professional development.
- Introduced comprehensive training programs for staff members on new systems or software updates.
- Established IT governance framework to ensure compliance with industry standards and regulations.
- Optimized network performance with proactive monitoring and system maintenance tasks.
- Spearheaded efforts to automate routine tasks, freeing up team resources for higher-value projects.
- Built, repaired and installed computer-related hardware based on deployment procedures.
- Oversaw daily performance of computer systems and immediately responded to technical issues to keep computers and network up between the various offices and departments.
- Assisted in development of long-term strategies to grow department and resources.
- Coordinated technical training and personal development classes for staff members.
- Develop scheme of work to support learners learning during their stay in the school.
- Install, update and upgrade schools database system and software to meet the schools standard.
- Enter students records or data into the schools database system.
- Arrange for maintenance and repair work within the ICT facility and the various offices.
- Prepare and submit reports to my superiors at the of the academic term
- Resolve work problems, provide technical advice and recommend measures to improve productivity and quality among staff members
- Co-ordinate, assign and review daily work within the ICT lab.
- Requisition or order materials, equipment and supplies
Head of Information Technology
Streams Of Life School Complex
02.2010 - 08.2016
- Analyzed network security and current infrastructure, assessing areas in need of improvement.
- Oversaw development and implementation of improvements to support learners in daily usage of the facility.
- Identified computer hardware and network system issues, performing troubleshooting techniques for remediation.
- Managed life cycle replacement of hardware and software.
- Customized and repaired technology based on staff requests.
- Develop scheme of work to support learners learning during their stay in the school.
- Install, update and upgrade schools database system and software to meet the schools standard.
- Enter students records or data into the schools database system.
Administrator
B4 Global Limited
01.2009 - 01.2010
- Interacted with customers by phone, email, or in-person to provide information.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Contributed to a positive work environment by fostering strong working relationships among colleagues.
- Increased customer satisfaction through professional handling of inquiries and prompt resolution of issues.
- Reduced administrative errors by diligently proofreading office documents and maintaining accurate records.
- Edited documents to improve accuracy of language, flow, and readability.
- Safeguarded company information by maintaining strict confidentiality protocols and ensuring secure document storage practices.
Education
Certificate in Data Science - Data Science
ALx Africa, Ghana
Accra06.2024
Advanced Certificate in Oracle Database Admin. - Database Management
GIMPA - CIPD
Accra03.2017
Certificate - Computer Installation And Repair Technology
IPMC
Tema09.2010
Certificate - Microsoft Office Suite And CorelDraw
B4 Global
Ashaiman09.2009
High School Diploma -
Tema High Senior Secondary School
Tema06.2008
Skills
- IT Infrastructure Management
- IT Compliance
- Application management
- Digital Transformation
- Information Security
- Information confidentiality
- Team Development
- Agile framework
- Department management
- User Support
- Network Administration
- Operating system management
Accomplishments
- Achieved result by introducing google suite (google docs and google slide) into our record keeping system to establish collaboration between facilitators to accomplish tasks.
- Collaborated with team of five in the development of ICT labs for schools.
- Used Microsoft Excel to develop record keeping system for tracking learners progress in academics.
- Documented and resolved IT issues like introducing the use of internet in learning for learners which led to a progress in students research during their leisure time.
- Supervised team of three staff members and mentoring them to meet organisational standard.
Certification
- Advanced Certificate in Database Administration Training - 2016 - 2017
- Certificate in Hardware and Networking, IPMC, Ghana - 2010
- Certificate in Microsoft Office Suite and CorelDraw, IPMC, Ghana - 2009
- High School Certificate - WASSCE, Ghana - 2008
Timeline
Head of Information Technology Department
Creator Schools Limited
09.2016 - Current
Head of Information Technology
Streams Of Life School Complex
02.2010 - 08.2016
Administrator
B4 Global Limited
01.2009 - 01.2010
Certificate in Data Science - Data Science
ALx Africa, Ghana
Advanced Certificate in Oracle Database Admin. - Database Management
GIMPA - CIPD
Certificate - Computer Installation And Repair Technology
IPMC
Certificate - Microsoft Office Suite And CorelDraw
B4 Global
High School Diploma -
Tema High Senior Secondary School
- Advanced Certificate in Database Administration Training - 2016 - 2017
- Certificate in Hardware and Networking, IPMC, Ghana - 2010
- Certificate in Microsoft Office Suite and CorelDraw, IPMC, Ghana - 2009
- High School Certificate - WASSCE, Ghana - 2008
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