Emmanuel Sakyi Frimpong
Madina,Accra
Overview
21
21
years of professional experience
7
7
years of post-secondary education
2
2
Certifications
Work History
Senior Marketing Officer (Operations)
STALLION TRUST & ADMINISTRATION COMPANY
Accra
01.2024 - 03.2025
- Develop Marketing Strategies: Formulate and implement comprehensive marketing strategies to promote the company's pension products and services
- Brand Positioning: Establish and maintain a strong brand presence in the market, ensuring consistent messaging across all marketing channels
- Market Analysis: Conduct thorough market research to identify trends, customer needs, and competitive landscape
- Product Marketing: Collaborate with product development teams to create compelling marketing materials for new and existing pension products
- Develop and implement effective lead generation strategies to identify potential clients
- Database Management: Maintain and update a comprehensive database of leads and prospects
- Ensure accurate and up-to-date information is recorded for all leads
- Segment leads based on criteria such as industry, location, and potential value
- Outbound Outreach: Follow up with leads to nurture relationships and move them through the sales funnel
- Qualify leads based on defined criteria and hand them off to the sales team
Senior Fund Administrator
STALLION TRUST & ADMINISTRATION COMPANY
Accra
01.2021 - 12.2023
- Fund Administration: Oversee the day-to-day administration of pension funds, ensuring accurate and timely processing of transactions
- Manage member records, contributions, benefit payments, and other fund-related activities
- Regulatory Compliance: Ensure the pension funds comply with all relevant regulatory requirements and industry standards
- Prepare and submit regulatory reports and filings in a timely manner
- Trustee Support: Provide comprehensive support to the pension fund trustees, including preparing meeting agendas, minutes, and reports
- Investment Oversight: Monitor the performance of the pension fund's investments and ensure they align with the trustees' investment strategy
- Liaise with investment managers, custodians, and other service providers to ensure the smooth operation of the fund
- Member Communication: Handle member inquiries and resolve issues promptly and efficiently
- Provide education and guidance to members about the pension scheme and their retirement options
- Financial Management: Oversee the preparation of financial statements, annual reports, and other financial documents
- Ensure accurate accounting and reconciliation of pension fund transactions
- Work with auditors to facilitate the annual audit of the pension fund
- Risk Management: Identify and manage risks associated with the administration of pension funds
- Develop and implement risk management strategies to mitigate potential issues
- Regularly review and update risk management policies and procedures
- Project Management: Lead and manage projects related to the enhancement of pension fund administration, such as system upgrades or process improvements
- Coordinate with internal and external stakeholders to ensure project objectives are met on time and wit
Head, Monitoring/ Recovery Officer
BROOKS ASSETS MANAGEMENT LIMITED
Accra
06.2019 - 12.2020
- Account Monitoring and Management: Regularly review accounts to identify overdue payments
- Communication with Debtors: Contact debtors through phone calls, emails, and letters to remind them of their overdue payments
- Negotiate repayment plans or settlements with debtors
- Investigation and Analysis: Investigate the reasons for non-payment and assess the debtor's financial situation
- Analyze account information to determine the best course of action for recovery
- Repossession of Assets: Identify assets eligible for repossession according to the terms of the loan or credit agreement
- Coordinate with tracking Agents to recover secured assets such as vehicles, property, or equipment
- Legal Proceedings: Prepare necessary documentation for legal proceedings when debts cannot be recovered through regular communication
- Collaboration with Internal Teams: Work closely with other departments such as customer service, sales, and finance to resolve outstanding debts
- Customer Service: Provide excellent customer service while dealing with debtors, maintaining professionalism and empathy
Chief Finance /Operations Manager
SWIFT DEBT COLLECTIONS LIMITED
Madina
06.2018 - 03.2019
- Operational Strategy and Planning: Develop and implement operational strategies to enhance efficiency and productivity
- Align operational plans with the company's overall objectives
- Resource Management: Allocate and manage resources, including staff, technology, and infrastructure
- Ensure optimal utilization of resources to achieve operational goals
- Performance Monitoring: Track and report on key performance indicators (KPIs) for operational efficiency
- Identify and address performance gaps
- Financial Strategy and Planning: Develop and implement financial strategies aligned with the company's goals
- Financial Reporting and Analysis: Oversee the preparation of financial statements, reports, and analysis
- Manage the company's cash flow, liquidity, and investment strategies
- Cost Control and Efficiency: Implement cost-saving initiatives and efficiency improvements
- Monitor expenses and ensure adherence to budgetary controls
- Risk Management and Compliance: Develop and enforce policies and procedures to manage financial risks
Monitoring/Recovery Officer
OMEGA CAPITAL LIMITED
Accra
02.2017 - 04.2018
- Debt Recovery: Contact debtors via phone calls, emails, and letters to remind them of overdue payments
- Negotiate repayment plans or settlements with debtors
- Follow up on outstanding debts to ensure timely collection
- Communication with Debtors: Provide clear and accurate information to debtors regarding their accounts
- Handle debtor inquiries and disputes professionally and courteously
- Documentation and Reporting: Maintain accurate and detailed records of all communications and actions taken with debtors
- Prepare reports on the status of delinquent accounts and recovery efforts
- Document any agreements or settlements reached with debtors
- Compliance and Ethical Practices: Adhere to the company's policies and procedures regarding debt collection
- Maintain high ethical standards and respect debtor rights throughout the collection process
- Customer Service: Provide excellent customer service while dealing with debtors, maintaining professionalism and empathy
- Offer advice and support to debtors on managing their finances and avoiding future debt
Executive Manager (Operations/Administration)
PENSOL CAPITAL TRUST LIMITED
Accra
03.2013 - 12.2016
- In charge of day-to-day activities of the company
- Attend all trustee meetings at NPRA
- Supervises all schemes report to service providers
- Client service
- A member of chambers of Trustees
- Coordinate all investment placement of contributions collected
- Ensure the provision of needed logistic for the smooth running of the company
- Report directly to the Chief Executive Officer on all transactions or operational issues
- Responsible for all administrative issues both internal and external
- Monitor and ensure that all due contributions or benefits are paid on time in line with the regulatory guidelines
- Business development
- In charge of member education
- Conducting of in-service training and refresher course for all staff
Branch Manager
ASN FINANCIAL SERVICES LIMITED
Accra
04.2010 - 10.2012
- Create strategies to grow business opportunities
- Build new customer relationships
- Retain existing customers
- Resolve customer issues
- Ensure customers' financial needs are met
- Develop and monitor bank sales strategies
- Manage and monitor loan portfolio
- Identify and develop new sources of business
- Train, mentor and guide branch banking staff to function effectively
- Monitor, verify, rectify and update all accounting records
- Prepare financial statements and operational reports for the head office
- Performed daily maintenance of loan applicant database
- Planned and coordinated risk mitigation strategies to protect company assets
- Increased efficiency and drove branch revenue by optimizing daily operations
Ground Caterer/ Flight Officer
FIRST CATERING SERVICES LIMITED(NEWREST)
Spintex
06.2009 - 12.2010
- Planning menus in consultation with chefs
- Training, supervising and motivating permanent and temporary staff
- Organising staff rotas
- Ensuring that health and safety regulations are strictly observed, recorded and archived
- Monitoring the quality of the product and service provided
- Keeping to budgets and maintaining financial and administrative records
- To supervise the uploading and offloading of food on board
- Prepare on service delivery report
- Receives orders from Flight Attendants on board
- Preparation of food orders into trolleys
- To supervise the transportation of Flight Food orders to the Airport
- Communicated with flight operations teams to coordinate food service delivery and smooth flow of food based on the passengers on board
- Responded to emergent situations regarding flight food delivery, provide support and transport personnel
Field Marketing Officer
SOCIAL SECURITY & NATIONAL INSURANCE TRUST(Informal Sector)
Accra
09.2008 - 04.2010
- Business development
- Enrollment of new members unto the scheme
- Conduct member education and training
- Provide client services
- Records contributions from contributors and capture them in the passbook
- Preparation of monthly contribution
- To collect and record all payments made by contributors
- Member education
Head, Academic Department
SHINE EDUCATION CENTER
Abokobi
09.2007 - 08.2008
- To ensure that all relevant School policies are applied in the organisation and work of the department
- To help each student to make the most of his or her ability and to enhance each student's quality of learning
- To ensure that the department contributes to the general education of every student for whom it has responsibility
- To promote an enthusiasm for academic study
- To increase the awareness of and interest in the specific subject throughout the College
- To contribute to the development of the College curriculum by involvement in discussions, generation of ideas and decision-making
- To guide and assist each member of the department and to utilise the particular skills and strengths of each teacher
- To monitor the quality of teaching in the department and to ensure that it is of the highest possible standard
- To promote the well being of each member of the teaching staff
- To build a team of teachers in the department and to involve the whole department in decision-making
- To manage the resources of the department efficiently and effectively
- To accept ownership of collective decisions taken at Heads of Departments meetings and of policy decisions by Senior Management, after reasonable consultation, and in so doing to accept role as a member of the middle management of the College
Assistant Head teacher/ Teacher
GHANA EDUCATION SERVICE(Kwamang R/C Primary School)
Accra
09.2004 - 09.2007
- Serve as the assistant Head teacher for school
- To supervise effective teaching and learning in the school
- To coordinate both internal and external activities of the school
- Teacher responsible for English Language
- Introduced and encouraged debate-style classroom setting to increase student active participation and critical thinking
- Combined discipline plan with effective measures and lesson plans to increase concentration, participation, and progress student accountability
- Modeled lesson planning strategies and classroom management techniques to student teachers
Education
Master of Science - Accounting & Finance
ACCRA BUSINESS SCHOOL
01.2020 - 01.2022
Bachelor of Science - Banking & Finance
UNIVERSITY OF PROFESSIONAL STUDIES
01.2012 - 01.2017
Certificate - HR/RISK MANAGEMENT
GHANA BANKING COLLEGE(Smart College)
TEACHER CERTIFICATE 'A' - undefined
GHANA EDUCATION SERVICE
Skills
Strong ethical and moral values
Good communication (oral and written)
Interpersonal skills
Presentation skills
Good leadership skills
Teamwork skills
Management skills
Good knowledge and experience in Pension issues
Good knowledge and experience in financial management
Well versed in business administration
Interests
Reading
Watching TV
Custom Section
- Emerging Regulatory Developments in the Insurance, Banking & Pensions Industries, 09/01/21
- Seminar on data protection and its laws, 03/01/22
- Served as Church Administrator and Session Clerk (PCG, Saviour Congregation - Madina District), 2012 - 2018
- District Director, Ecumenical and Social Relations (PCG, Madina District - Ghana), 2016 - Present
Certification
GHANA BANKING COLLEGE(Smart College), Airport, Ghana, Certificate in HR/RISK MANAGEMENT, 2011
Churchinvolvement
- Served as Church Administrator and Session Clerk (PCG, Saviour Congregation – Madina District) from 2012 to 2018
- District Director, Ecumenical and Social Relations (PCG, Madina District – Ghana) since 2016
Seminarstraining
- Emerging Regulatory Developments in the Insurance, Banking & Pensions Industries by NPRA
- Seminar on data protection and its laws
Hometown
KADE,EASTERN REGION
Personal Information
- Date of birth: 06/12/82
- Marital status: Married
References
- Rev. Col. David Addoteye Asare, Presbyterian Church of Ghana, Madina District, GHANA, + 233 208149708
- Dr. Koranteng YORKE, Presbyterian Church of Ghana, Osu – Accra, Ghana, +233 202010410
- Rev. Mrs. Comfort Leticia Adjei Yeboah, PCG, Saviour Congregation, Madina- West, Accra, +233 248853181
- Mr. Henry Danso Louis, Stallion Trust & Administration Limited, Gulf House, Shiashie – Accra, +233 244570836
Timeline
Senior Marketing Officer (Operations)
STALLION TRUST & ADMINISTRATION COMPANY
01.2024 - 03.2025
Senior Fund Administrator
STALLION TRUST & ADMINISTRATION COMPANY
01.2021 - 12.2023
Master of Science - Accounting & Finance
ACCRA BUSINESS SCHOOL
01.2020 - 01.2022
Head, Monitoring/ Recovery Officer
BROOKS ASSETS MANAGEMENT LIMITED
06.2019 - 12.2020
Chief Finance /Operations Manager
SWIFT DEBT COLLECTIONS LIMITED
06.2018 - 03.2019
Monitoring/Recovery Officer
OMEGA CAPITAL LIMITED
02.2017 - 04.2018
Executive Manager (Operations/Administration)
PENSOL CAPITAL TRUST LIMITED
03.2013 - 12.2016
Bachelor of Science - Banking & Finance
UNIVERSITY OF PROFESSIONAL STUDIES
01.2012 - 01.2017
Branch Manager
ASN FINANCIAL SERVICES LIMITED
04.2010 - 10.2012
Ground Caterer/ Flight Officer
FIRST CATERING SERVICES LIMITED(NEWREST)
06.2009 - 12.2010
Field Marketing Officer
SOCIAL SECURITY & NATIONAL INSURANCE TRUST(Informal Sector)
09.2008 - 04.2010
Head, Academic Department
SHINE EDUCATION CENTER
09.2007 - 08.2008
Assistant Head teacher/ Teacher
GHANA EDUCATION SERVICE(Kwamang R/C Primary School)
09.2004 - 09.2007
Certificate - HR/RISK MANAGEMENT
GHANA BANKING COLLEGE(Smart College)
TEACHER CERTIFICATE 'A' - undefined
GHANA EDUCATION SERVICE