Open To Work
Emmanuel Quarshie
Accra
Summary
Dynamic and customer-focused professional with extensive experience at Achimota Golf Club, excelling in effective communication and problem resolution. Proven ability to enhance member satisfaction through exceptional service and efficient scheduling. Proficient in Microsoft Office, ensuring accurate documentation and reporting while fostering positive relationships with guests and team members.
Overview
1
1
year of post-secondary education
5
5
years of professional experience
Work History
Receptionist
Achimota golf club
06.2024 - 01.2025
- Greeted members and guests warmly upon arrival at the golf club.
- Managed incoming calls, directing inquiries to appropriate staff members.
- Scheduled tee times and reservations for members and visitors efficiently.
- Assisted with membership applications and processed payments accurately.
Golf Caddy
Achimota golf club
03.2020 - 05.2024
- Assisted golfers with club selection and course navigation.
- Maintained golf equipment and ensured proper handling.
- Provided personalized recommendations based on player skill levels.
- Communicated effectively with players throughout the game.
- Fostered positive relationships with returning members and guests.
- Provided detailed knowledge of the rules of the game, etiquette and safety regulations.
Restaurant Waiter
Akenti restaurant
Kumasi
09.2019 - 02.2020
- Provided excellent customer service by anticipating guest needs, responding promptly and acknowledging all guests, however busy and whatever time of day.
- Processed guest orders accurately using point-of-sale systems.
- Managed table assignments and seating arrangements efficiently.
- Coordinated with kitchen staff to ensure timely food delivery.
Education
Associate of Applied Science - Information And Communication Technology
Accra Technical University
Accra 01.2025 - 06.2026
Agogo State College
Asante akyim Skills
- Customer service
- Time management
- Effective communication
- Problem resolution
- Data analysis
- Digital literacy
- Communication skills
- Problem solving
- Project management
- Multi-line phone system
- Certified Microsoft office specialist
- Technical support
- Documentation and reporting
- Tech-Savvy
- Recordkeeping and bookkeeping
Languages
English
First Language
French
Beginner (A1)
A1
Accomplishments
- Best overall student at junior high school
- Runner up for the National Youth Tournament 2019
- 2nd at the National Caddies Putting Tournament 2021
- Runner up for the National Caddies Tournament (Group B)2023
References
References available upon request.
License
Full Ghana Driving License (Clean) — Category B, C1 | Issued 2025
Work Preference
Job Search Status
Open to workWork Type
Part TimeLocation Preference
RemoteSalary Range
₵45000/yr - ₵200000/yrTimeline
Associate of Applied Science - Information And Communication Technology
Accra Technical University
01.2025 - 06.2026
Receptionist
Achimota golf club
06.2024 - 01.2025
Golf Caddy
Achimota golf club
03.2020 - 05.2024
Restaurant Waiter
Akenti restaurant
09.2019 - 02.2020
Agogo State College