Emmanuel Owusu
Accra
Summary
Dynamic delivery rider with proven expertise at Tom’s Delivery, recognized for enhancing customer satisfaction through exceptional service and timely deliveries. Demonstrated reliability and punctuality while optimizing routes, resulting in reduced delivery times. Committed to safety and professionalism, adept at managing stress in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Delivery Rider
Tom’s Delivery
Accra
11.2019 - 03.2023
- Handled cash transactions accurately while collecting payments upon delivery completion.
- Reduced delivery times by effectively planning and optimizing routes based on traffic conditions and distance.
- Enhanced customer satisfaction by ensuring timely deliveries and maintaining clear communication throughout the process.
- Increased positive feedback from customers by providing exceptional service during pickups and dropoffs.
- Adapted quickly to changes in delivery schedules or routes due to unforeseen circumstances, minimizing delays.
Education
Swedru School Of Business
Central-Swedru06.2019
Skills
- Professionalism and courtesy
- Traffic rules compliance
- Reliability and punctuality
- Safety awareness training
- Physical stamina and endurance
- Stress management capacity
Timeline
Delivery Rider
Tom’s Delivery
11.2019 - 03.2023
Swedru School Of Business