I am an energetic employee who is well-versed in strong communication and organization skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. I offer strong communication skills and a background in customer service and administrative tasks while maintaining a positive attitude and mindset, where I gained valuable skills in managing network systems, troubleshooting technical issues, and ensuring the security and efficiency of IT infrastructure. Known for strong organizational skills, a proactive approach to problem-solving, and the ability to work effectively, both independently and as part of a team. I am always seeking an opportunity to apply my technical expertise and enthusiasm for technology in a challenging position within a reputable organization. Very much knowledgeable about managing schedules, handling correspondence, and supporting office operations. . Ready to use and develop time management, teamwork, and problem-solving skills in Networking role.
Overview
Work History
Office Assistant
Forestry Commission
Accra, Greater Accra Region
11.2022 - 12.2022
Performed general administrative tasks such as photocopying, faxing and mailing; ensured smooth day-to-day functioning of the office.
Delivered exceptional customer service, resulting in high client satisfaction rates.
Organised mail distribution, providing timely communication among employees and clients alike.
Improved office efficiency by organising and managing files.
Assisted in the creation of presentations for improved client engagement.
Facilitated smoother meetings by preparing meeting rooms and materials in advance.
Performed data entry tasks diligently, maintaining accurate office records at all times.
Handled confidential documents discretely, upholding company policy and confidentiality codes at all times.
Expedited document processing to enhance office productivity.
Updated database regularly ensuring accessibility of current information when needed.
Maintained office files for reliable reference, including electronic and hard copies.
Kept office tidy, organised and stocked with supplies.
Greeted guests and clients with warmth and professionalism.
Registered visitors, guests and contractors upon arrival, providing access passes.
Supported staff with administrative needs for photocopying, faxing and filing.
Punctuality, Sense of Responsibility, Willingness to learn, Initiative, Respect for Authority and Colleagues and my work attitude was exceptionally implemented to the hilt.
Education
Diploma of Higher Education - General Science
St. Augustine's College
Cape Coast
10.2016 - 06.2019
Bachelor of Science - Natural Resources Management
Kwame Nkrumah of Science and Technology
Kumasi, Ashanti Region
07.2019 - 10.2023
Bachelor of Science - Networking and Sysems Management
Ghana Communication Technology University
Accra
01.2024 -
Skills
Positive attitude
Critical-thinking
Precision under pressure
Database management
Analytical-thinking
Computer literacy
Physical stamina
Project management experience
Advanced MS Office Suite knowledge
Microsoft Office proficiency
Emotional intelligence
Networking aptitude
PowerPoint editing and formatting
Data Entry
Confidentiality awareness
Effective communication
Ethical decision making
Cisco networking
First Aid certification
Critical thinking and analysis
Decision making
Risk Assessment
Stress tolerance
Intellectual curiosity
Languages
English
Advanced (C1)
French
Elementary
Affiliations
Travel
Tennis
Fashion
Fitness
References
References available upon request.
Timeline
Bachelor of Science - Networking and Sysems Management
Ghana Communication Technology University
01.2024 -
Office Assistant
Forestry Commission
11.2022 - 12.2022
Bachelor of Science - Natural Resources Management
Kwame Nkrumah of Science and Technology
07.2019 - 10.2023
Diploma of Higher Education - General Science
St. Augustine's College
10.2016 - 06.2019
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