Emmanuel Osei Sarfo
Kumasi
Summary
Registered pharmacist with exceptional organizational skills, strong interpersonal communication ability, and profound knowledge in counseling patients on both pharmacological and non pharmacological therapies. A dedicated professional ensures that all safety protocols and security measures are adhered to in meeting the high standards of patient care.
Overview
9
9
years of professional experience
Work History
Pharmacy Manager
Estel Chemist Limited
01.2022 - Current
- Ordered all pharmacy supplies and kept check on inventory levels.
- Discussed medical histories with patients in effort to provide most effective medical advice.
- Trained pharmacy interns and newly hired pharmacy technicians.
- Developed policies and procedures for effective pharmacy management.
- Recommended OTC devices or medication options to help mitigate individual symptoms.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
- Communicated with patients, ensuring that medical information was kept private.
- Successfully negotiated client contract renewals to create increased revenue.
- Educated patients on possible drug interactions, potential side effects, and optimal methods of administration.
Pharmacist
Obuasi Government Hospital
07.2023
- Recommended OTC devices or medication options to help mitigate individual symptoms
- Discussed medical histories with patients to provide most effective medical advice
- Communicated closely with patients, ensuring medical information was kept private
- Evaluated patient histories to assess medication compliance and spot issues such as doctor shopping or excessive usage.
Pharmacist
Sanisphere Pharmacist Observation Post
07.2022 - 12.2022
- Conducted research work that deals with tracking and collecting key market data on how brand of medications moves from the shelve
- Observed the brands most prescribed by prescribers
- Monitored the brands most preferred by patients due to its efficacy
- Observed how patients described brands when they don’t remember the name
- Pulled the data from the market to build graphs and charts as needed.
Locum Pharmacist
Estel Chemist Limited
01.2022 - 05.2022
- Inspected drug storage sites, monitored drug supply expiration dates and verified proper supply levels
- Affixed correct labels to direct patients to correctly take medication as recommended by healthcare provider
- Conducted blood pressure screenings to reduce heart attack, stroke and death
- Provided education and support to reduce obesity, diabetes and heart disease
- Performed technical processes required to dispense medications to patients
- Counseled customers on medications, appropriate dosage and potential side effects
- Reconstituted oral liquids
- Helped achieve pharmacy business objectives by increasing sales and gross margins by 20%
- Supervised and coached team of pharmacy technicians and trainees
- Achieved and maintained top customer satisfaction and retention by cultivating productive relationships with patients.
Pharmacist Intern
Tamale Teaching Hospital
01.2021 - 08.2021
- Conducted medical device training to treat and rehabilitate illnesses and diseases safely
- Used pharmacy software to enter prescription and insurance information
- Shadowed senior pharmacy staff to learn proper procedures
- Educated patients on possible drug interactions, potential side effects and optimal methods of administration
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists
- Performed blood pressure and blood glucose tests on patients
- Counseled customers on medications, appropriate dosage and potential side effects
- Helped patients overcome vaccine hesitancy by providing facts about efficacy and safety data
- Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers
- Recommended OTC devices or medication options to help mitigate individual symptoms
- Discussed medical histories with patients to provide most effective medical advice
- Communicated closely with patients, ensuring medical information was kept private
- Evaluated patient histories to assess medication compliance and spot issues such as doctor shopping or excessive usage.
Locum Pharmacist
Ultimed Pharmacy
04.2019 - 05.2020
- Educated patients on possible drug interactions, potential side effects and optimal methods of administration
- Compared prescription details against safety standards and insurance requirements to support patients
- Performed blood pressure and blood glucose tests on patients
- Discussed medical histories with patients to provide most effective medical advice
- Counseled patients on new medications and OTC products
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists
- Reconstituted oral liquids
- Assisted other pharmacy staff with drug inventory, purchasing and receiving
- Provided education and support to reduce obesity, diabetes and heart disease
- Performed technical processes required to dispense medications to patients
- Completed accurate cycle counts, inventory management and will-calls for customers
- Managed drug and supply inventories
- Monitored medication dispensing machines within hospital pharmacy to make supplies readily available to clinical staff
- Effectively prioritized tasks and organized workflow to increase efficiency
- Achieved and maintained top customer satisfaction and retention by cultivating productive relationships with patients
- Hand counted controlled medications, measured liquids and reconstituted antibiotics
- Supervised and coached team of pharmacy technicians and trainees
- Dispensed and verified patient prescription orders, conducting necessary utilization reviews
- Closely monitored department performance metrics
- Adhered to pharmacy laws and code of ethics.
Pharmacist Intern
Anglogold Ashanti Hospital
05.2018 - 09.2018
- Shadowed senior pharmacy staff to learn proper procedures
- Educated patients on possible drug interactions, potential side effects and optimal methods of administration
- Compared prescription details against safety standards and insurance requirements to support patients
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists
- Recommended OTC devices or medication options to help mitigate individual symptoms
- Processed orders through insurance and accepted customer payments for balances owed.
Pharmacy Intern
Estel Chemist
05.2017 - 09.2017
- Educated patients on possible drug interactions, potential side effects and optimal methods of administration
- Compared prescription details against safety standards and insurance requirements to support patients
- Performed blood pressure and blood glucose tests on patients
- Followed department policies, procedures and best practices for pharmacy operations
- Provided friendly customer service at drop-off and pick-up counters
- Used pharmacy software to enter prescription and insurance information
- Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers
- Discussed medical histories with patients to provide most effective medical advice
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists
- Contacted insurance companies to resolve claims issues.
Pharmacy Intern
Bryant Mission Hospital
05.2016 - 09.2016
- Counseled customers on medications, appropriate dosage and potential side effects
- Conducted weekly presentations on various disease conditions encountered
- Checked clients' vitals - blood pressure and blood glucose
- Dispensed medications and performed stock taking
- Identified safety hazards and unsafe practices and notified supervisor of problems
- Entered patient information into computer system
- Communicated closely with patients, ensuring medical information was kept private
- Discussed medical histories with patients to provide most effective medical advice.
Pharmacy Intern
Pida Chemist Limited
12.2015 - 01.2016
- Educated patients on possible drug interactions, potential side effects and optimal methods of administration
- Compared prescription details against safety standards and insurance requirements to support patients
- Performed blood pressure and blood glucose tests on patients
- Provided friendly customer service at drop-off and pick-up counters
- Assisted pharmacist in final review of filled prescriptions
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
Education
Doctor of Pharmacy (PHARM D) -
Kwame Nkrumah University of Science and Technology
11.2021
West African Senior School Certificate Examination (WASSCE) - undefined
Mfantsipim Senior High School
05.2014
Basic Education Certificate Examination (BECE) - undefined
St. Philips Catholic School
04.2012
Skills
- Licensed Pharmacist
- Self-Motivated
- Problem-Solving
- Decision-Making
- Staff Training and Development
- Storage procedures
- Quality assurance standards
- Reviewing prescriptions
- OTC Recommendations
- Delegating assignments
- Medication Dispensing
- Data Entry
- Organization and Time Management
- Sales skills
- Customer Service and Communication Skills
- Documentation abilities
- Loss Prevention
- Patient education and counseling
- An attentive listener
- Good gut-reaction to emergency issues and problems
- Proficient user of power point and word document
- Customer service, education and counseling
- Pharmacy Inventory and Recordkeeping
- Interpreting and Processing Medication Orders
- Compounding experience
- Pharmaceutical Calculations
- Pharmacy operations management
- Medication expertise
- Safety understanding
- Medication Therapy Management
LEADERSHIP
Sanitation prefect, St. Philip’s
catholic school
Class representative, St. Philip’s
catholic school
Leader for a research work on a
review of antimalarial effect of
Cryptolepis sanguinolenta
CEO of ELIM-OFF hand
sanitizer
Hobbies and Interests
- I am extremely interested in the development of procedures to counteract prescription drug addiction and to keep medications safe from patients that would abuse them.
- Computers are a hobby of mine, and I am skilled in working with several different programs and databases.
- I enjoy anything that is done outdoors. I love sports but I am partial to soccer.
- I also enjoy spending time with my friends when I have free time.
References
- Dr Eric Ofori Mensah, Superintendent pharmacist, Estel Chemist Limited, 0505012200
- Mr Frederick Nnipa, Branch Manager, Pida chemist, 0246934473
- Pharm Isaac Kontoh, Sanisphere superviser, Sanisphere, 0243393442
- Dr Amos Adapalala, Deputy head of pharmacy department, Tamale teaching hospital, 0244047070
Timeline
Pharmacist
Obuasi Government Hospital
07.2023
Pharmacist
Sanisphere Pharmacist Observation Post
07.2022 - 12.2022
Pharmacy Manager
Estel Chemist Limited
01.2022 - Current
Locum Pharmacist
Estel Chemist Limited
01.2022 - 05.2022
Pharmacist Intern
Tamale Teaching Hospital
01.2021 - 08.2021
Locum Pharmacist
Ultimed Pharmacy
04.2019 - 05.2020
Pharmacist Intern
Anglogold Ashanti Hospital
05.2018 - 09.2018
Pharmacy Intern
Estel Chemist
05.2017 - 09.2017
Pharmacy Intern
Bryant Mission Hospital
05.2016 - 09.2016
Pharmacy Intern
Pida Chemist Limited
12.2015 - 01.2016
Doctor of Pharmacy (PHARM D) -
Kwame Nkrumah University of Science and Technology
West African Senior School Certificate Examination (WASSCE) - undefined
Mfantsipim Senior High School
Basic Education Certificate Examination (BECE) - undefined
St. Philips Catholic School
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