Emmanuel Osei
Accra
Summary
Versatile and adept knowlegde in financial analysis, audit support, account reconciliations and collections. Proficient in preparing financial statements, monitoring controls and completing closings. Highly detail-oriented, proactive and diligent.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Relationship Manager
Guaranty Trust Bank Ghana Limited
01.2019 - 08.2023
- Maintain long-term relationships with clients through regular communication and personalised support.
- Handle the onboarding process for new clients to ensure a smooth transition and introduction to the brand’s products or services.
- Identify opportunities to enhance the client’s experience.
- Promptly and effectively address client issues by coordinating with internal teams.
- Continuously monitor client satisfaction levels by gathering feedback and conducting surveys or assessments.
Account Officer
Guaranty Trust Bank Ghana Limited
09.2018 - 10.2019
- Maintain long-term relationships with clients through regular communication and personalised support.
- Handle the onboarding process for new clients to ensure a smooth transition and introduction to the brand’s products or services.
- Identify opportunities to enhance the client’s experience.
- Promptly and effectively address client issues by coordinating with internal teams.
- Continuously monitor client satisfaction levels by gathering feedback and conducting surveys or assessments.
Loan Officer
North Sunt reso Credit Union
09.2014 - 05.2018
- Evaluating credit worthiness by processing loan applications and documentation within specified limits
- Interviewing applicants to determine financial eligibility and feasibility of granting loans
- Determining all applicable ratios and metrics and set up debt payment plans
Education
Masters in Accounting and Finance -
University of Ghana Business School
03.2023
Bachelor of Science in Administration (2ND Class Upper Division) Accounting Option -
University of Ghana Business School
08.2018
West Africa Senior School Certificate -
Anglican Senior High School
05.2014
Basic Education Certificate Examination -
Opoku Ware Basic School
04.2011
Skills
- Effective Customer Communication
- Relationship Management
- Relationship Building
- New Business Development
- Issue Resolution
- Relationship Building and Management
- Banking
- Customer Portfolio Management
- Excellent Communication
Relevant Skills And Training
- Knowledge in Tally and QuickBooks software and Intermediate knowledge in Microsoft Office applications
- Credit Analysis Program - Mastery
- Anti money laundering/Combating financial terrorism training
Leadership Experience
Class Representative, University of Ghana Business School, 01/2017 to 05/2018
Personal Information
- Date of Birth: 06/17/95
- Nationality: Ghanaian
- Marital Status: Single
References
- Mr. Kwasi Odoi-Darko, Relationship Manager, Guaruanty Trust Bank Ghana, +233 244 771 649, kwasi.odoi-darko@gtbank.com
- Ms. Sussana Appiah-Kusi, Divisional Head, Commercial Bank Division, Guaranty Trust Bank Ghana, +233 24 261 8610, sussan.appiah-kusi@gtbank.com
Hobbies and Interests
- Reading
- Listening to music
- Sporting Activities such as football and Volley ball
Languages
English and Twi
Affiliations
• Class Representative, University of Ghana Business School (January 2017 – May 2018)
• Successfully lead over 50 students to participate in academic work in Advanced Financial
Management ( 2022)
Languages
English
First Language
French
Beginner
A1
Certification
1 . Knowledge in Tally and QuickBooks software and Intermediate knowledge in Microsoft Office applications .
2. Credit Analysis Program - Mastery
3. Anti money laundering/Combating financial terrorism training
Timeline
Relationship Manager
Guaranty Trust Bank Ghana Limited
01.2019 - 08.2023
Account Officer
Guaranty Trust Bank Ghana Limited
09.2018 - 10.2019
Loan Officer
North Sunt reso Credit Union
09.2014 - 05.2018
Masters in Accounting and Finance -
University of Ghana Business School
Bachelor of Science in Administration (2ND Class Upper Division) Accounting Option -
University of Ghana Business School
West Africa Senior School Certificate -
Anglican Senior High School
Basic Education Certificate Examination -
Opoku Ware Basic School
1 . Knowledge in Tally and QuickBooks software and Intermediate knowledge in Microsoft Office applications .
2. Credit Analysis Program - Mastery
3. Anti money laundering/Combating financial terrorism training
Similar Profiles
William Mbroh BaidooWilliam Mbroh Baidoo
Branch Operations Head at Guaranty Trust Bank (Ghana) LimitedBranch Operations Head at Guaranty Trust Bank (Ghana) Limited
MOSES ABOSOMOSES ABOSO
DRIVER at GUARANTY TRUST BANK (GHANA) LIMITEDDRIVER at GUARANTY TRUST BANK (GHANA) LIMITED
ASHIAGBOR EMMANUEL ASHONGASHIAGBOR EMMANUEL ASHONG
Relationship Manager at Guaranty Trust Bank (Ghana) LimitedRelationship Manager at Guaranty Trust Bank (Ghana) Limited