Analytical professional with technical knowledge and critical thinking skills to thrive in data-driven environments. Tackles challenges with positivity and drive to overcome. Works great alone or with others and consistently exceeds expectations.
Overview
6
6
years of professional experience
Work History
Digital & Social Media Officer
Care For Society Network International
Accra
09.2024 - Current
Managed content creation process for all social media channels, including copywriting, editing and proofreading posts.
Collaborated with other teams to develop creative ideas for engaging content such as videos, images, GIFs.
Supervisor
ProjectsAbroad Ghana
Accra
05.2022 - Current
Provided guidance and direction to subordinates regarding job duties and responsibilities.
Resolved customer complaints in a timely manner while ensuring customer satisfaction.
Ensured compliance with workplace safety regulations by providing training sessions for all staff members.
Consultant
Berry's Consult
Accra
01.2020 - 04.2022
Developed and implemented customized strategies to meet client needs.
Conducted research and analysis of market trends, customer behaviors, and competitive landscape.
Identified potential risks associated with proposed solutions or projects.
Reviewed existing policies and procedures and suggested improvements where necessary.
Manager of Business Development and Sales
Christopak Venture
Accra
03.2019 - 01.2020
Created and maintained relationships with key clients, partners, vendors, and industry professionals.
Identified areas for improvement in operational processes and developed solutions to enhance efficiency.
Managed the process of identifying potential customers and developing new accounts.
Cashier
Christopak Venture
Accra
05.2018 - 01.2019
Greeted customers and answered any questions they had about the store's products and services.
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Education
Bachelor of Arts - Psychology & Information Studies
University Of Ghana
Accra-Ghana
09-2024
WASSCE - Visual Art
Agona S.D.A Senior High
Ashanti-Ghana
05-2017
B.E.C.E -
Adum Presby Junior High
Adum-Kumasi (Ghana)
06-2013
Skills
Payment Collection
Cash Handling
New Business Development
Strategic Planning
Customer Service
Schedule development
Staff Management
Process Improvement
Employee Motivation
Business Administration
Social Media and Promotions
Content Writing
References
References available upon request.
Timeline
Digital & Social Media Officer
Care For Society Network International
09.2024 - Current
Supervisor
ProjectsAbroad Ghana
05.2022 - Current
Consultant
Berry's Consult
01.2020 - 04.2022
Manager of Business Development and Sales
Christopak Venture
03.2019 - 01.2020
Cashier
Christopak Venture
05.2018 - 01.2019
Bachelor of Arts - Psychology & Information Studies