Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Emmanuel Nukporgbe

Accra

Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Systematic Administrative Assistant with successful experience in fast-paced office settings. Hardworking team-player with expertise completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.

Overview

12
12
years of professional experience

Work History

Administration Assistant

Ghana Armed Forces
09.2010 - Current
  • Worked with supervisors and management to maintain status reports and update information for client projects.
  • Drafted agendas, recorded minutes and created documents for meetings.
  • Consulted with manager on departmental policies and projects.
  • Produced highly accurate internal and external letters and memoranda.
  • Composed internal and external correspondence for senior management and reviewed documentation to eliminate errors.
  • Offered office-wide software support and training, troubleshooting issues and optimizing usage.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Executed record filing system to improve document organization and management.
  • Coached new employees on administrative procedures, company policies and performance standards.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
  • Sorted and distributed office mail and recorded incoming shipments for corporate records.
  • Scheduled office meetings and client appointments for staff teams.
  • Handled client correspondence and tracked records to foster office efficiency.
  • Generated reports and typed letters in Word and prepared PowerPoint presentations.
  • Monitored supervisor's work calendar and scheduled appointments, meetings and travel.
  • Monitored premises, screened visitors, updated logs and issued passes to maintain security.
  • Arranged rapid office equipment repair and maintenance with vendors.
  • Created PowerPoint presentations for business development purposes.
  • Maintained staff directory and company policy handbook for human resources department.
  • Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.
  • Edited subcontractor proposals, project punch lists, transmittals and memorandums for organizational support.

Education

BSc Human Resource Management & IT

Accra Institute of Technology
Accra
01.2021

Certified Protection Professional - Security Management.

ASIS International
United States Of America
01.2019

Skills

  • Confidentiality and Data Protection
  • Office Equipment Operation
  • Verifying Data Accuracy
  • Memoranda Preparation
  • Strong Organizational Skills
  • Ease with Computers and Technology
  • Computers and Technology
  • Business Administration
  • Document and File Management
  • Multitasking and Time Management
  • Correspondence Typing
  • Office Administration Work
  • Staff Orientation and Training
  • Attentive to Detail
  • Clerical Staff Oversight

Accomplishments

  • Assisted management with the training of Number new staff members.
  • Training - Responsible for training all new employees to ensure continued quality of customer service.
  • Advanced from Job Title to Job Title within Timeframe for reason for promotion.

Timeline

Administration Assistant

Ghana Armed Forces
09.2010 - Current

BSc Human Resource Management & IT

Accra Institute of Technology

Certified Protection Professional - Security Management.

ASIS International

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Emmanuel Nukporgbe