Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Personality
Accomplishments
References
Timeline
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Emmanuel Nana Ayimadu Bekoe

Accra

Summary

With a robust finance background at Guaranty Trust Bank and Economics qualifictions, I excel in Treasury related roles, bank relationship management, enhancing financial operations and customer satisfaction. My expertise includes regulatory compliance and financial analysis, significantly contributing to operational efficiency and customer relationship excellence.

Overview

10
10
years of professional experience

Work History

Treasury Officer (Operations)

Guaranty Trust Bank
Head Office
06.2024 - Current
  • Booking of Treasury Bills purchased by customers, and sale to customers.
  • Processing of foreign currency purchases for customers.
  • Processing of interbank foreign and local currency transfers.
  • Processing of local currency placement for the bank.

Supervisor, Central Account Opening Center

Guaranty Trust Bank Ltd
Accra
07.2018 - 06.2024
  • Provide support to the bank in ensuring that customer relationships are developed and maintained.
  • Review and approve customer account-opening documents for completeness, and ensure compliance with KYC policy.
  • Provide units and branches with customer-related information.
  • Monitor and review the status of customers' accounts, and follow up with the regularization of these accounts.
  • Maintaining and resolving accounts with documentation lapses.
  • Contribute to the achievement of the Bank's quality objectives, and improve upon existing quality management systems.

Officer, Customer Information Service

Guaranty Trust Bank Ltd
Accra
07.2016 - 06.2018
  • Provide necessary support to unit heads in ensuring that customer relationships are developed and maintained
  • This entails prompt documentation and following up the provision of excellent financial products and services that add value to the customer
  • Review customer account opening documents for completeness and recommend approval
  • Promptly attend to customer complaints, correspondences and enquiries to foster good customer / bank relationship
  • Enlighten customers on different products and services of the bank
  • Receive, process customer requests for cheque books
  • Receive and process customer requests for foreign exchange transactions, standing orders, E-banking services such as Gens, internet banking, GAPS, statement by email etc
  • Provide units/ branches with customer related information
  • Monitor and review status of customer’s accounts and follow up with regularization of these accounts
  • Maintaining and resolving accounts with documentation lapses
  • (Deferral Notification)

Customer Relationship Executive (National Service)

GCB Bank Ltd
Mpraeso
09.2014 - 09.2015
  • Engaged with the account opening of all account categories, customer classes, and KYC-related duties; Personal Banking and Client Advisory.

Education

Master of Science - Economics

Kwame Nkrumah University of Science And Technology
01.2021

Bachelor of Science - Administration (Banking and Finance)

Pentecost University
01.2014

West African Senior High School certificate - General Science

New Juaben Senior High School
Koforidua
01.2009

Skills

  • Risk management
  • Funds transfer pricing
  • Bank relationship management
  • Financial analysis proficiency
  • Economics research
  • Data analysis
  • Regulatory Compliance Awareness

Hobbies and Interests

  • Writing
  • Reading
  • History
  • Football
  • Tennis
  • Culture

Personality

A dedicated and results-driven economist and finance professional with a solid background in financial analysis and commercial banking operations and excellent communication skills. Possess a broad understanding of economic principles and their practical applications in the financial sector and other thematic areas.

Accomplishments

  • Speaker, Students Parliament - Pentecost University (2013 - 2014)

References

References available upon request.

Timeline

Treasury Officer (Operations)

Guaranty Trust Bank
06.2024 - Current

Supervisor, Central Account Opening Center

Guaranty Trust Bank Ltd
07.2018 - 06.2024

Officer, Customer Information Service

Guaranty Trust Bank Ltd
07.2016 - 06.2018

Customer Relationship Executive (National Service)

GCB Bank Ltd
09.2014 - 09.2015

Master of Science - Economics

Kwame Nkrumah University of Science And Technology

Bachelor of Science - Administration (Banking and Finance)

Pentecost University

West African Senior High School certificate - General Science

New Juaben Senior High School
Emmanuel Nana Ayimadu Bekoe