Summary
Overview
Work History
Education
Skills
Timeline
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EMMANUEL MAKAFUI

EMMANUEL MAKAFUI

Tema

Summary

Result-oriented transport and logistics professional with 5+ year track record of managing transport operations with team of drivers and support staff, a pool of light and heavy vehicles, and adept at identifying and implementing solutions that help to streamline operations, reduce costs, and improve service delivery

Overview

7
7
years of professional experience

Work History

Transportation Operations Officer I 3PL Trucks

Comexas Ghana Limited
06.2023 - Current
  • Responsible for planning efficient transport routes for the movement of clients goods, ensuring timely and cost-effective delivery


  • Coordinates the selection of best carriers for specific hauling of goods to clients destinations.


  • Minimize transportation costs while maintaining service quality by negotiating best rates with carriers for optimized operations.


  • Evaluate the performance of partner carriers with key performance indicators to ensure agreed service level contracts are met.


  • Liaise with clients account managers to provide information on shipment status, resolve issues, and address complaints raised by clients in the delivery of goods.
  • Oversee that delays and issues during shipment of goods are promptly resolved to minimize disruptions and customer dissatisfaction.



Transportation Supervisor

Comexas Ghana Ltd
07.2022 - Current
  • Supervised a team of drivers and support staff by delegating task and following-up on them, resulting in competent and reliable workforce
  • Negotiated transport contracts with suppliers and service providers resulting in significant cost savings to the company
  • Effectively managed inventories of assets and spare parts, reducing waste and optimizing resources
  • Produced monthly fuel and vehicle use reports and work orders, providing valuable data for analysis and decision-making by the company
  • Maintained up-to-date documentation for all vehicles, including registration, insurance, vehicle logs, and daily inspection reports, ensuring compliance with regulations and reducing risk

Meet and Greet Supervisor

Comexas Energy Ltd
12.2016 - 06.2022
  • Coordinated with other departments to schedule transport to meet clients requirement, resulting in efficient and effective transportation of goods and personnel
  • Successfully promoted and maintained driver compliance with the department's Standard Operating Procedure, resulting in minimal driver indidents
  • Efficiently allocated drivers and vehicles to meet emergency operations, resulting in 95% customer on-time delivery of operations
  • Co-authored and implemented a meet-and-greet standard operating procedure, providing guidance to the team
  • Expedited visa-on-arrival formalities for ex-pat visiting guests and clients within 30 minutes after arrival, ensuring excellent customer service and satisfaction
  • Arranged hotel accommodation, airport pickup, and entry visas for ex-pat guests within 48 hours of receiving the requested order, ensuring smooth and timely operations for the company

Education

Certificate - Certificate - Lean Six Sigma, White Belt

MF Treinamentos
Online (Brazil)
03.2023

Certificate - Mini MBA -Innovation, Growth And Digital Execution

Tekedia Institute
Online (Boston, USA)
05.2020

Bachelor of Arts - Sociology and Social Work

Kwame Nkrumah University of Science And Technology
Kumasi,Ghana
08.2012

Skills

  • Software proficiency ( MS Office, MS Project, Slack, Trello, ERP, Vehicle Tracking System)
  • Teamwork and Collaboration
  • Recordkeeping
  • Preventive Maintenance
  • Problem-solving
  • Strong negotiation
  • Effective communication

Timeline

Transportation Operations Officer I 3PL Trucks

Comexas Ghana Limited
06.2023 - Current

Transportation Supervisor

Comexas Ghana Ltd
07.2022 - Current

Meet and Greet Supervisor

Comexas Energy Ltd
12.2016 - 06.2022

Certificate - Certificate - Lean Six Sigma, White Belt

MF Treinamentos

Certificate - Mini MBA -Innovation, Growth And Digital Execution

Tekedia Institute

Bachelor of Arts - Sociology and Social Work

Kwame Nkrumah University of Science And Technology

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EMMANUEL MAKAFUI