Summary
Overview
Work History
Education
Skills
Hobbies
Reference
Timeline
Generic

Emmanuel Lawal

Insurance Executive
Accra,Lapaz

Summary

Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.

Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic.

Overview

16
16
years of professional experience

Work History

Agency Coordinator (Agency Processing Centre)

Enterprise Insurance
01.2019 - Current
  • Coordinate the activities at the Agency Processing Centre.
  • Supervise over 500 insurance sales reps across the country to sell our insurance products.
  • Assist to set up Agency Offices at both the DVLAs and other locations for sale of our insurance products
  • Assist our sales reps on the field to close Insurance businesses.
  • Set yearly; monthly targets for our sales reps and
  • Run daily reports on agents to monitor their performance.
  • Recruit and organize training for our sales reps.
  • License our sales reps with our insurance regulator.
  • Mediate between our sales reps and customers to
  • Managed supervisor itinerary and appointments of sales reps and streamlined scheduling procedures.
  • Trained team members on new and existing insurance products to support promotional efforts.
  • Act as SPOC between Enterprise Insurance and our foreign travel insurance partners (MAWDY).
  • Train staff, brokers and sales reps on the travel insurance product.
  • Set up staff and intermediaries unto our travel insurance system.
  • Run daily reports on travel insurance to monitor performance.
  • Assist our Group Company publish their quarterly financial statements in the print media.

Business Development Communication and Sales

Enterprise Insurance
08.2008 - 12.2019
  • Resolved problems with high-profile customers of our sales reps to maintain relationships and increase return customer base.
  • Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
  • Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
  • Compiled and analyzed data to determine approaches to improve sales and performance.
  • Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise brand awareness.
  • Prepared sales presentations for sales reps showing success and credibility of products.
  • Part of a successful signing of a new travel insurance partner for Enterprise Insurance.
  • Assist in training staff and intermediaries of the new travel insurance product.
  • Handled our travel insurance products to boost sales.
  • Organized promotional events and interacted with community to increase sales volume.
  • Run daily reports of our sales reps to aid in data analysis
  • Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue.
  • Collaborated cross-functionally with headquarters, regional and other teams nationally to maintain consistent message and experience.
  • Collaborated with advertising group to create uniformity between advertising messages and retail incentives.
  • Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.

National Service Person

Enterprise Insurance
11.2007 - 07.2008
  • Compiled and analyzed data to determine approaches to improve sales and performance.
  • Assisted in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise brand awareness.
  • assisted to prepare sales presentations for sales reps showing success and credibility of products.
  • Assist in training staff and intermediaries of the new travel insurance product.
  • Assisted to organize promotional events and interacted with community to increase sales volume.
  • Run daily reports of our sales reps to aid in data analysis
  • Collaborated with advertising group to create uniformity between advertising messages and retail incentives.
  • Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.

Education

Advanced Diploma - Risk Management

Ghana Insurance College
Accra
12.2010

Diploma - Applied Insurance Studies

Ghana Insurance College
Accra
10.2009

Bachelor of Arts - Computer Science & Management

Wisconsin International University
Accra
05.2007

Skills

  • Administrative Support
  • Microsoft Office (Excel, word, Powerpoint, Access etc)
  • Handling Complaints of sales reps
  • Orientating and Training of sales reps
  • Ability to Adapt to change
  • Organize and coordinate meetings for our sales reps

Hobbies

I like:


  • Playing football
  • Playing cards
  • Playing table tennis
  • Watching movies

Reference

1.   Phyllis Woode-Nartey

       Head, Group Communications & Synergies

       Enterprise Group

       0244286771


2. Vanessa Harding

     Assistant General Manager, Retail Distribution

     Enterprise Insurance

     0200456628

Timeline

Agency Coordinator (Agency Processing Centre)

Enterprise Insurance
01.2019 - Current

Business Development Communication and Sales

Enterprise Insurance
08.2008 - 12.2019

National Service Person

Enterprise Insurance
11.2007 - 07.2008

Advanced Diploma - Risk Management

Ghana Insurance College

Diploma - Applied Insurance Studies

Ghana Insurance College

Bachelor of Arts - Computer Science & Management

Wisconsin International University

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Emmanuel LawalInsurance Executive