EMMANUEL LARTEY
Summary
I am a dedicated individual with affirm record of combining stills and experience to achieve expected result. I aspire to give off my best to attain set goals through positive customer service and the adaptation of excellent work ethics. In addition to the above stills, I possess the following qualities. Good communication skills Ability to learn on the job faster Great team player Result-oriented Excellent IT skills
Overview
25
25
years of professional experience
Work History
Retail Assistant
Grace Field Merchant Ghana Ltd
2010.01
- Be involved in stock control and management
- Assisting shoppers to find the goods and products they are looking for
- Being responsible for processing cash and card payments
- Answering queries from customers
- Reporting discrepancies and problems to the manager-
- Giving advice and guidance on product selection to customers
- Dealing with customer refunds
- Working within established guidelines, particularly with brands
- Keeping up to date with special promotions and putting up displays
Sales Assistant
Lc Waikiki
2021.04 - Current
- Help VM to merchandise the shop to standard
- Make sure flat pack tables are of standard requirement
- Help the section manager to replenish the floor to standard
- Danim and chino expect.
Risk Controller (Stockroom Supervisor)
MRP (Mr Price Group of companies)
2018.03 - 2020.08
- Complete store stockroom planning and ensuring that company stockroom standard is adhered to
- Help Manager Achieves financial objective by ensuring proper records of stock
- Ensure availability of merchandise, maintaining inventories, display and events
- Maintain the stability and reputation of the store by complying with legal requirements and policies
- Contribute to team effort by accomplishing related results as needed
- Ensuring that standards for quality customer service and health and safety standards are met
- Touring the sales floor regularly, talking to colleagues and customers and identifying or resolving urgent issues
- Maintaining awareness of market trends in the retail industry, understanding forthcoming customer initiatives and monitoring what local competitors are doing
- Initiating changes to improve the business.
Visual Merchandiser
2014.08 - 2018.03
- Ensure that stock is being well merchandised to meet world standards
- Make shopping easy for the customer
- Ensure free mobility through the shop
- Ensure that prices and visual adverts are placed at the right positions.
Associate
2012.05 - 2014.08
- Assisting the visual merchandiser
- Transporting stock from stockroom to shop floor
- Ensuring that flat pack hangings are of standard requirement
- Assisting customers.
Marketing Executive
Enjoy Company Ltd.
2006.01 - 2008.01
- Analyse reasons customers churn and all associated customer data
- Communicate findings and recommendations to management
- Achieve set level of reactivation and revivals through out of the box initiatives
- Preparing monthly sales reports and budget
AGENDA COMMERCIAL VENTURES
2000.01 - 2005.01
- Send reports and complaints of customers to manager
- Preparing monthly budget
- Monitoring and evaluating inventory
Education
Advance mechanical engineering -
St Pauls Technical School
08.2002
Advance mechanical engineering -
St Pauls Technical School
08.2002
Senior Secondary Certificate Examination -
St Pauls Senior High School
09.2000
Senior Secondary Certificate Examination -
St Pauls Senior High School
09.2000
Skills
[Type] sales techniques
Retail transactions processing
POS systems
Organization
Microsoft applications proficiency
Cash register operation
Cultural Awareness
Excellent Communication
Training and Development
Interpersonal Communication
Good Telephone Etiquette
G-Suite
MS Office
Decision-Making
First Aid/CPR
Data Entry
Self-Motivated
Teambuilding
Multitasking Abilities
Organization and Time Management
Problem-Solving
Accomplishments
- Best merchandiser at Mr Price, Accra mall 2013
- Best Customer Care executive at Mr Price, Accra mall 2013
Specifictraining
- Fire Training certification (Ghana fire service), 03/2019
- First Aid Certificate
References
- Mrs Cynthia Owusu, Second Store Manager, Lc Waikiki, Junction Mall, Tema, 00233549631400
- Mr Enoch Quist, Store Manager, Lc Waikiki, Junction Mall, Tema, 00233244092013
Hobbies and Interests
- Playing football
- Listening to music and singing
- Love to teach
Timeline
Sales Assistant
Lc Waikiki
2021.04 - Current
Risk Controller (Stockroom Supervisor)
MRP (Mr Price Group of companies)
2018.03 - 2020.08
Visual Merchandiser
2014.08 - 2018.03
Associate
2012.05 - 2014.08
Retail Assistant
Grace Field Merchant Ghana Ltd
2010.01
Marketing Executive
Enjoy Company Ltd.
2006.01 - 2008.01
AGENDA COMMERCIAL VENTURES
2000.01 - 2005.01
Advance mechanical engineering -
St Pauls Technical School
Advance mechanical engineering -
St Pauls Technical School
Senior Secondary Certificate Examination -
St Pauls Senior High School
Senior Secondary Certificate Examination -
St Pauls Senior High School