Summary
Overview
Work History
Education
Skills
Certification
Hobbies and Interests
Languages
Timeline
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SOLOMON K. YEBOAH

SOLOMON K. YEBOAH

Genshagner Str.14, 14165 Berlin

Summary

Proactive, result-oriented, and highly analytical professional with over nine years of experience in Risk Management. Skilled in evaluating processes, implementing controls, and mitigating Information Security risks. Strong expertise in fraud prevention and electronic banking operations. Proficient in utilizing industry best practices and frameworks to drive process improvement and ensure regulatory compliance.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Supervisor, Systems Access & Identity Management

Republic Bank (Ghana) PLC
01.2022 - Current
  • Develop, implement, and enforce access control policies and procedures to safeguard sensitive information
  • Regularly review and update access management policies to align with security best practices and regulatory requirements
  • Administer user access requests, approvals, and revocations for information systems, applications, and data resources
  • Ensure timely provisioning and de-provisioning of user accounts based on HR processes and organizational changes
  • Ensure users are provided with efficient and timely user access support
  • Review and implements access privileges before system/application deployment
  • Coordinate and participate in security audits and assessments, providing necessary documentation and evidence
  • Exercise oversight over Access Management activities and staff in the unit.

Business Process Risk Analyst

Republic Bank (Ghana) PLC
01.2019 - 01.2022
  • Evaluates and review business processes, procedures and manuals of business units and advice on appropriate controls for risk mitigation and process improvement
  • Identify, assess and analyze all Operational risks for new Bank projects/products/systems and ensure appropriate controls are implemented before go-live
  • Assist in developing and implementing Operational Risk Management policies/frameworks
  • Identified critical business process risks and developed risk treatment plans
  • Conduct root cause analysis of all Risk incidents and ensure mitigating controls are implemented to prevent a reoccurrence
  • Participating in project meetings and ensuring that appropriate controls are considered and implemented in line with the Banks policies, procedures and standards
  • Maintaining and ensuring that Risk register is accurately updated with control deficiencies and appropriate remediating measures are implemented
  • Following up on responsible Units to ensure reported incidents are addressed and vendor recommendations on risk incidents are also implemented on time
  • Analyze incident register to determine trends and advise management on emerging risks
  • Following up with stakeholders to ensure audit exceptions and operational lapses identified in published fraud investigation reports are addressed.

Supervisor Fraud & Risk, Electronic Banking Department

Republic Bank (Ghana) PLC
01.2015 - 01.2019
  • Responsible for developing and implementing strategies, policies, and procedures to ensure the security and integrity of electronic banking channels
  • Perform cyber risk assessments on digital channels/applications such as online banking, mobile banking, ATMs etc
  • And ensure remediation of all major issues identified
  • Periodically review user accesses on all electronic banking applications/systems
  • Leveraging knowledge of payment processes, industry best practices, and emerging threats to proactively identify mitigation controls to future fraud risks
  • Ensuring that all ATM Cameras are working and all ATMs are protected from skimming devices
  • Develop, test and publish fraud risk rules on the fraud tool to detect and block suspicious and fraudulent transactions
  • Review daily fraud reports, alerts and take appropriate actions to block suspicious activities
  • Investigates all fraud and dispute related transactions and reports outcome/findings to management
  • Monitoring and ensuring that electronic Banking department operations adhere to the set SLA of the Bank and set dual control mechanisms for all e-banking operations
  • Ensuring that Card data or file exchanges between the unit and Card processor/card perso bureau are done through a secured medium (SFTP)
  • Develop and deliver staff training programs focused on fraud awareness and prevention
  • Ensuring that Fraud chargebacks are processed with the right reason codes.

Banking Operations Officer

Republic Bank (Ghana) PLC
01.2014 - 01.2015
  • Respond to customer inquiries and complaints in a timely and professional manner
  • Process customer transactions such as deposits, withdrawals, transfers, and loan payments
  • Provide customer service support for online banking and mobile banking etc
  • Assist customers with account maintenance and account opening
  • Provide information on bank products and services
  • Monitor customer accounts for suspicious activity
  • Maintain customer records and update customer information
  • Identify and escalate customer service issues
  • Participate in training and development activities to stay up to date on banking regulations and procedures
  • Preparing Payment orders and Bankers Payment
  • Processing Inward and Outward Clearing cheques
  • Specie movement processing
  • Scanning and uploading of account mandates to Core Banking application
  • ATM Cash loading and reconciliation.

Education

Master of Science - Economics

Kwame Nkrumah University of Science And Technology
Kumasi, Ghana
01.2017

B.A Economics -

Kwame Nkrumah University of Science and Technology
01.2011

Skills

  • Communication & Interpersonal
  • Customer service excellence
  • Strong attention to details
  • Project management
  • Research & Strategy
  • Microsoft Office 365
  • Temenos Core Banking Application
  • Visa Risk Manager Tool
  • Net Gurdian Forensics Tool
  • Postilion Card and Transactional Management
  • Active Directory
  • Process Improvement

Certification

  • Certified in Cybersecurity (ISC2)
  • ISO 45001 LI (PECB)
  • ISO 31000 Framework

Hobbies and Interests

  • Travel
  • Dancing
  • Reading
  • Playing Soccer
  • Socializing

Languages

English
Advanced (C1)
German
Beginner (A1)

Timeline

Supervisor, Systems Access & Identity Management

Republic Bank (Ghana) PLC
01.2022 - Current

Business Process Risk Analyst

Republic Bank (Ghana) PLC
01.2019 - 01.2022

Supervisor Fraud & Risk, Electronic Banking Department

Republic Bank (Ghana) PLC
01.2015 - 01.2019

Banking Operations Officer

Republic Bank (Ghana) PLC
01.2014 - 01.2015

Master of Science - Economics

Kwame Nkrumah University of Science And Technology

B.A Economics -

Kwame Nkrumah University of Science and Technology

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SOLOMON K. YEBOAH