Emmanuel Forson
Accra
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
7
7
years of professional experience
Work History
Airport Ramp Agent
DNATA Dubai international airport
JebelAli
01.2022 - 08.2024
- Loaded and unloaded baggage and cargo onto aircrafts in accordance with safety regulations.
- Ensured that all passengers' luggage was properly weighed, labeled, and loaded onto appropriate flights.
- Assisted passengers with their luggage at check-in counters and gates.
- Followed strict security protocols while handling hazardous materials.
- Monitored loading activities to ensure compliance with airline regulations.
- Communicated effectively with dispatchers regarding flight delays or cancellations due to weather conditions.
- Operated heavy equipment such as tugs, loaders, belt loaders, conveyor belts.
- Worked closely with air traffic controllers in order to maintain smooth operations on the ramp.
- Handled passenger luggage, mail and cargo in accordance with safety and privacy protocols.
Salesperson
KGM
Kumasi
07.2017 - 01.2022
- Developed and implemented strategies to meet sales quotas.
- Analyzed customer feedback to identify areas of improvement in product offerings.
- Gathered data on competitors' pricing, products, and promotional activities.
- Provided personalized service to build relationships with customers.
- Assisted customers in selecting appropriate products or services for their needs.
- Performed regular follow-ups with clients to ensure satisfaction with purchases.
Education
High School Diploma -
Osei Tutu Senior High School
Kumasi 05-2015
Skills
- Heavy Lifting
- Baggage handling
- Safety Procedures Compliance
- Load Planning
- Security awareness
- Passenger Assistance
- Problem-Solving
- Aviation regulations
- Aircraft Safety Checks
Languages
English
Advanced
C1
Timeline
Airport Ramp Agent
DNATA Dubai international airport
01.2022 - 08.2024
Salesperson
KGM
07.2017 - 01.2022
High School Diploma -
Osei Tutu Senior High School