Emmanuel Eshun

• Customized and repaired technology based on staff requests.
• Oversaw daily performance of computer systems and immediately responded to daily issues to keep network up and running.
• Assisted in development of long-term strategies to grow department and resources.
• Coordinated IT operations activities to deliver smooth flow of daily business needs.
• Analyzed network security and current infrastructure to assess areas in need of improvement and develop solutions.
• Led and assisted technical upgrade projects for clients by working and coordinating with consultants and developers for integrations.

*Managing the church's database and updating records of members

*Monitoring and engaging online viewers during live stream

*Streaming and providing audiovisual services

*Event planning and coordinating activities

*Assist to restructure the ICT lab and library

*Restructure of staff resting room

*Initiate and manage school management system

*Organize developmental training for staff

*Assist account department with constructive models

*Assist Headmaster with administrative ideas

*Manage school database

*Assist with school branding and social media activation

*Establishment of school's official communication lines

*Help develop key performance indicators for staffs

*Updating individual and business signatories on account using FOS

*Amendments of customer's details on EBOX

*Setting up standing order request from all branches

*Vetting of customer's account pack

*Updating customer's details on FOS

*Training of nation service personnel

• Installed application software and upgrades, virus protection, and drivers.
• Helped department set up equipment for meetings, events and operations.
• Helped IT team document core systems configurations, relevant passwords, and system access requirements.
• Resolved Internet and wireless and wired network access problems.
• Maintained inventory records and documentation for equipment in database.
• Backed up administrative departments in back file scanning and document management imports.
• Replaced defective components and upgraded office equipment per technology plan.
• Determined and resolved printer and networked copier outages.